Q Hotel Plus Krakow

"We stayed 13th to 16th November. Hotel is immaculately clean. Room really comfortable…pillows a little soft for us, but that’s just personal preference. Bathroom/Shower facilities great! 15 min walk into the old town - really pleasant walk by the castle. We had breakfast two mornings, really good selection and set us up for a day of exploring what Krakow had to offer. Staff we encountered were all very helpful and friendly. Would definitely recommend."

"The hotel provided absolutely everything one could ask for. It had by far the best hotel breakfast that i have experienced yet. The honey combs deserts and other not so commnon options were great. The room was adaquate with a modern look to it. I was also visiting a Auschwitz located in Krakow and the driver picked me up right in front of the hotel which was very nice. Overall its a very solid choice for a lot better price that you would get in other cities"

"Our experience at this hotel was disappointing. • Housekeeping: The staff were not friendly and often unhelpful. One staff member on the 3rd floor even raised her voice at an elderly guest when she politely asked for tissues. • Staff in general: Communication was difficult as most staff did not speak English, which made it hard to get assistance. Their attitude often felt unwelcoming. • Breakfast service: The team at breakfast rarely interacted with guests, and the service felt cold and unfriendly. The breakfast itself was the same every day, lacked variety, and was not suitable for Muslim guests as it was not halal. Overall, we felt uncomfortable during our stay and do not recommend this hotel, especially for Arab or Muslim travelers."