Novotel Monte Carlo

"We stayed at Novotel Monte Carlo for three nights and had a wonderful experience. From the moment we arrived, we were greeted by the friendliest staff and checked in quickly, which set the tone for a great stay. One of the highlights was the location. Since we traveled to Monaco by train, it was incredibly convenient that the station was just a short walk away, making it easy to manage our luggage. The hotel also felt very central, with everywhere we wanted to visit within walking distance, including the Casino and the Prince’s Palace. Highly recommended!"

"I had a very poor experience at this hotel -very disappointing and for the significant cost it offered very poor value for money. The duvet had a huge stain on it and the lampshade was broken .My bottle opener went missing after my room was cleaned and when I asked the barman for a replacement he refused.Most importantly the hotel hairdryer gave me an electric shock which made my fingers numb for a day afterwards.It tripped all the electricity to our room and other rooms along the same corridor .When I reported this to reception they said they’d send someone up to fix the electrical problem which they did , but despite me making it very clear that I’d been injured the reception staff were just dismissive and didn’t even offer an apology .There was no follow up to check that I was ok. I was told I’d be given a replacement hairdryer but wasn’t.The swimming pool was full of leaves and unusable and the roof terrace was closed off .The television in the room was placed in an inappropriate position .All in all a terrible experience."

"Stayed one night recently. Worked really well for us as it’s so near the station. Really nice welcome from the staff, with an upgraded room and a very early check in. Extremely grateful as we had arrived on an early flight. Welcome drink in the bar was also good. Very reasonable stay for Monte Carlo."