Hotel Reykjavik Grand

"It’s 10-30 minutes walk to any maker, restaurants or town center. Check-in staff attitudes varies, ranging from nonexistent to just warm. For eg, I asked whether at the counter whether they have electric adaptor, the staff just pointed to a locked display at the side, no attempt to try to show what’s there and how to unlock/purchase. Rooms are nice, spacious."

"We spent our last night in Iceland here, and while the room was beautiful and the bed was extremely comfortable, our atrium view room was SO hot… we tried to turn the thermostat down but it didn’t make a big difference, and the in floor bathroom heating couldn’t be shut off… we woke up so uncomfortable in the middle of the night - the hotel provided a fan when we complained but it just moved the stale air around, so we had to ask to be moved to a new room with an exterior window - this helped a lot but by this point it was hard to get back to sleep. We were also surprised that booking through Expedia mentioned free breakfast included, but this wasn’t actually the case. The hotel location was quite convenient and free parking was great, and having a fridge in the room was nice, so just beware to choose a room carefully when staying at this hotel. I gave 3 stars because I was able to share these concerns with hotel management and they worked with us to make it right after the fact."

"We had a great visit! The hotel was conveniently located, a quick drive to downtown. We appreciated being able to get into our room early and all of the staff were incredibly friendly."