Quentin Boutique Hotel

"Upon arrival made to feel really welcome. We had a family room overlooking the small garden, very clean and spacious, huge comfortable beds and complimentary bottles of water and coffee (lovely coffee machine !), more than enough space for 5 of us. Hotel is in the centre of Charlottenburg, public transport really easy to use, great selection of restaurants and cafes within walking distance (along with a Burger King, McD's and KFC). Everyone is so friendly, missing Berlin already ! - will definitely return to this area and the hotel. Happy travels."

"Took a short break with my wife and we thoroughly enjoy ourselves at the Boutique hotel. It was the perfect choice not to many people just the right atmosphere and the hotel staff and receptionist was so polite and helpful, nothing was too much he gave us maps and showed us the spots to visit. I recommend the Christmas markets even if Christmas ain’t your thing. We would definitely revisit."

"This hotel is an absolute disgrace. Nothing advertised matches reality. We were told after checking in that there was no hot water, a problem that had existed all day but was never disclosed. The room was filthy, smelled strongly of cigarettes, and the entire hotel reeked of smoke. My partner, who has asthma, couldn’t even breathe properly inside the building. Calling this place a 4-star hotel is a joke — it needs a complete refurbishment. When we complained, the hotel refused to issue a refund and pushed us off to Booking.com, offering zero help. We had no choice but to leave and pay for another hotel out of pocket. This was one of the worst, most dishonest hotel experiences we’ve ever had. Avoid this place at all costs."