"We booked this as a last minute budget friendly hotel. Not my usual holiday, I normally book at 5 stars which are at least x3.5 the price. I went in with realistic expectations & can honestly say I was blown away by this hotel. I could have paid a lot more & still felt I had amazing value for money.
We had a ground floor room directly facing out to the quiet room. It was perfect, comfortable beds, meticulously clean & topped up with water every day. Also took advantage of the extremely competitively priced laundry service, very impressed. It was lovely being able to leave the patio door open & pop in & out during the day. WiFi was great across all areas.
We only frequented the quiet pool. It was perfect! I’m an early riser & would sit for a least an hour before the first member of staff or guest arrived, this absolutely made my holiday having that silence in the sun. Even by 10am there weren’t many around the pool & the beds were half empty throughout the day (no sun beds wars here!). Even the activity / loud pool when we passed during the day had lots of sun beds free. The pool & surrounding areas were kept very clean. Thank you to the pool bar waiter who kept us topped up with drinks, especially as he was happy to keep my big mug topped up with ice & water.
In regards to the food… I’ve seen lots of comments… let me first say I’m used to eating in only à la carte restaurants on holiday… the food availability and quality (I’m a bit of a chef at home) vastly exceeded my expectations. To balance the views, yes on a few occasions a very few of the dishes I agree could be bland. However, the majority of others had a depth of flavour I would have happily paid for. I understand some comments the variety was not vast, however this is a smaller hotel & in my honest opinion they offered a far wider selection than should be expected for a hotel of this size. You would have to have to be extremely fussy or have a very limited palette to not find something you liked at any sitting. What I loved about this hotel is that the staff & managers would also be seen eating from all the dishes at the buffet, it was constantly being watched & monitored. The food was always hot, which is nearly unheard of an all inclusive (especially as we arrived for the last half an hour of each sitting). A special shout out to Adi who was very professional and looked after us.
We took advantage of the free shuttle buses to the beach and evening locations. All very organised and no complaints.
The staff really make this hotel. A massive shout out to everyone in the reception team, from check in to check out, nothing was too much trouble and they helped with every query we had.
I honestly went in thinking this was not a holiday I would want to do again (only because not my usual holiday, but limited by budget). I went away not only feeling like I’d wasted so much money on other holidays, but have booked again to return to October! I am
now a fully fledged repeat customer. I completely understand why people come back again and again!
Thank you to all of the staff, from managers, reception, waiters, housekeepers, chefs and gardeners , you have created something something truly special.
Incredible value for money. I’ll admit I can be hard to please and you won me over from the moment I stepped off the coach! Your business plan, strategy and execution is flawless.
We look forward to seeing you all again soon."