Phenicia Hotel

"We are having a fantastic stay at this hotel and what truly made it special were the staff. Every single person we met was friendly, welcoming and genuinely helpful nothing was ever too much trouble. From the moment we arrived, we were made to feel relaxed and well looked after. The team work incredibly hard and always do it with a smile, creating such a lovely atmosphere throughout the hotel. It’s clear they take real pride in what they do, and it shows in every interaction. Thank you to all the staff for making our stay so enjoyable you really are a credit to the hotel. We wouldn’t hesitate to return and would highly recommend it to others. Special shout out to the animation team their care, patience and attention to our kids was absolutely amazing. They made them feel included, safe and so happy every day, which meant we could properly relax knowing they were in such good hands. The effort and kindness they showed didn’t go unnoticed and truly made our holiday extra special. 💛"

"From the moment I arrived, every single member of staff was incredible – reception, restaurant, bar, cleaners, photographers and animation. Everyone greets you with warmth, kindness and genuine care, and you truly feel remembered rather than just another guest. It says everything that you see the same familiar faces each time you return. A special mention has to go to the animation team. As someone who had been struggling with my mental health befire my holiday, their energy, positivity and passion completely made my holiday. Normally my holidays involve laying on a sunbed with a book for a rest, but I stepped out of my comfort zone said yes to things I normally wouldn’t, joined in a lot of the activities ans laughed more than I have in a long time and made friendships I know will last a lifetime. I won’t name individuals because in all honesty they are all exceptional! I travelled solo over Christmas and was instantly made to feel welcome – by staff, locals and other guests alike. The atmosphere is warm, friendly and safe, both inside the hotel and in the surrounding area. The beach is beautiful, perfect for long walks, and Hammamet town is lovely for cafés, shopping and strolls. The food was consistently good with plenty of choice, even for fussy eaters. Drinks selection was great and the cocktails definitely went down a treat! My pool-view room was spotless, comfortable and couldn’t be faulted. This holiday gave me so much more than sunshine. It gave me confidence, happiness and a proper reset. I returned home with a healthier mind, a full heart and memories I’ll carry with me for a long time. I’ve stayed in Tunisia many times and at the Sentido Phenicia several times now and I wouldn’t hesitate to return. In fact, I’m already looking at booking multiple short trips this year. Flights from the UK are quick, the airport transfer is effortless and within an hour you’re out the airport, at the resort and completely relaxed. Thank you again for the most wonderful holiday!"

"Positives - Lovely pools, great beach, tasty food, comfortable rooms, friendly entertainment team, great new years eve event. Staff work very hard. Lots to do. Negatives- gym was shut for half our stay, there is no sauna (even though website implied there was), charged for water at diner."