The Gold Bank

"The location is excellent. The hotel is just a 5-minute walk from the train, bus, and metro stations. It's within walking distance of all the main tourist attractions, and only 15 minutes from Charles Bridge. The interior design is beautiful. The rooms are small but very clean, with comfortable beds. The only issue we had was that water leaked from the shower. The price is almost perfect. Although the hotel is located near a busy street, you can't hear anything from inside. The breakfast was amazing."

"Hotel is right in the city centre. The rooms are modern and clean. Breakfast was lovely and staff helpful and kind. I would 100% recommend this hotel and even considering going back."

"I rarely leave reviews, but this experience was completely unacceptable. After checking out, I unfortunately left my Burberry sunglasses behind in the room safe. When we returned to the hotel a few hours later, I immediately reported the missing item to reception. I was told they would check lost and found and speak with the cleaning staff, only to be told shortly after that nothing had been found. The fact that an item left behind in a room safe after checkout could simply disappear is deeply concerning. A safe is meant to provide security, and this situation shows a serious lack of accountability and trust. I am extremely upset and disappointed with how this was handled. I strongly warn future guests not to leave any valuables in their rooms, even in the safe. This hotel has completely lost my trust."