Ventus Rosa Apartments

"I was pleasantly surprised by our room as had read a lot of mixed reviews. Room was clean and had everything we needed. Tea/coffee provided. No lift but that didn't bother us . Quiet Location about 10 mins walk to square Great value for money Checked in online from home but key codes weren't sent. Went to Ventus Rosa boutique hotel where the problem was quickly rectified ."

"DO NOT BE FOOLED.. We booked this as a mistake as similar name as Ventus Rosa Boutique hotel where we have previously stayed. (Which is a lovely hotel FYI). We arrived, in the freezing cold and had to wait outside for a long time to be told the code to enter and room details etc. The building did not feel safe, there wasn’t a lift and we were on 3rd floor. On entering the rooms, there were no words. Very dated, smelly, worn, dark, bed sheets looked dirty, towels looked grey, there was a fly in the room, bed sheets and cushions smelt, stained mugs for the tea and coffee, bathroom stunk, broken bits of wood on the door frame, worn flooring, window didn’t close properly. It was that bad that we booked a different hotel for our stay within 30 mins. Do not recommend at all."

"This place deserves no stars but unfortunately 1 star is the minimum. When we arrived at 2300 there was no information sent regarding the code/s to enter the building, it took 45 minutes to get in contact with the building manager to get access to the codes. We then arrived to our room which was originally 102 however the room keys were not in the safe like they should have been, so we then had to make contact again at 12am to be told we had no choice to go into another room, 202 on the second floor. This room was honestly absolutely disgusting. Stale smell lingered in the room, the shower was mouldy with soap residue on the shower head, and walls, sharp cut edges with a shower door that did not fully function or close, toilet had poo particles sat in the bottom of the toilet with stale water, toilet rolls were dusty, kitchen doors hanging off, dusty and oil stained and soaked cooker knobs which appeared to not have been cleaned in months. Now for the beds, the worst I have seen, I would not even want a homeless person to sleep in here. Blood stained mattresses and pillows, body hair and toenail clippings in the beds, mattresses that felt like you was going to fall through to the floor. What was meant be a birthday celebration week had turned into a complete night mare with absolutely no support from easyJet holidays, ended up after 24hrs returning back home. DO NOT STAY HERE"