Crowne Plaza Amsterdam South

"I booked Crowne Plaza Amsterdam South via IHG for a family trip to visit the tulips in Spring. Rate was non-refundable, but stated that in case of cancellation they will charge the deposit only. Unfortunately due to the conflict in Iran we decided to avoid flying via Dubai and cancel the trip. I cancelled the hotel with 6 weeks notice. They charged me the cost of all 5 nights. I requested escalation of our case and good will review. The correspondence was with the same person rather than escalated at my request. IHG complaints department were not easy to find neither did help after I found them. Given the high probability of our room being sold in peak season charging us for the whole 5 nights is perhaps a reflection of the hotel needing the extra funds."

"Excellent for the business traveler. For my money, if you are working late in the area -- the breakfast and the Japanese restaurant at night (in the same space) -- do a better job in hotel than most budget business traveler hotels. In the morning, omelets are well done by the superb chef staff. Always friendly and personable. I have had omlets made by all three chefs - a first class experience. Sabrina gets a special staff as someone with a great attitude always going above and beyond with great energy for guests. Dinner time, if you don't have time to wander out, is just fine in the Japanese restaurant. We liked the beer offerings very much. This hotel is close to the Amsterdam South station -- and it only takes a credit card to hop on and go anywhere -- e.g., to the impressive Centraal Station, etc. Very nice system - no special tickets needed. There's an Albert Heijn to go and Etos nearby for supermarket and drug store needs. Amersterdam South (Sud) station will be expanded soon. The rooms are good, not great, but good. My five stars are for this budget range and location, they execute pretty well. I also like the self-serve market downstairs -- but some of the items ran out -- i don't know the replenishment schedule for the refrigerator case."

"Lovely quiet hotel, really well located a short walk (with a wheelie suitcase) from Amsterdam Zuid station. The station is only a quick, inexpensive, one stop train ride from Schipol (don’t be tempted by an Uber or Bolt!). It is in the heart of the business district but well located for a trip into the centre and close to VU (university). All staff really welcoming but special thanks to Tomas and Sabrina in the breakfast team."