Blu Hotel Morisco Village

"This was our return visit. There have been changes such as no free for all with the wine for dinner (which is good in a way as last year people were over doing it. Food was excellent and plentiful. Reception staff brilliant and really helpful. Waiting staff attentive and helpful as before. Good standard of rooms , clean and well kept. Cannigione didn't disappoint. Bit of advice: don't get towels from reception. It's a non refundable €20 charge, hopefully will be back."

"Where do I start. 4 Star Hotel is a JOKE POSITIVES All communal areas were clean light and airy. The pool area was clean as was the pool, plenty of sun-beds. Our room was clean and spacious with a lovely balcony over looking the pool area. Although the decor was a bit dated. We had clean towels daily. The maids were friendly. NEGATIVES Miserable looking staff that seemed like they could not care less. Especially in the restaurant area. Breakfast different choices of food, but what was meant to be a hot choice was COLD. Often the bread baskets were empty, and 1 toaster. Staff running around at 8am clearing tables and cleaning them (spraying them while your eating) then laying them up ready for evening. meals. The restaurant opened at 7.30 in evening, OMG I have never seen anything like it. If felt like being at school, we sat back and watched. Ques for everything, all the HOT choices were COLD, if you were brave enough to try some it got slapped down on your plate by staff that not once smiled or acknowledge you. The food stuff like salads etc was emptied quickly and so slow being replenished. The only member of staff in the restaurant area who spoke or smiled was the guy on the puddings. One morning tiles from the ceiling were bulging with water, they didn’t wait or ask anyone to move, they got a ladder and just started pulling them down and water gushed down. We ended up having some salad most nights if you could get any, then going out to eat."

"First impressions can be very misleading and we were certainly misled the room was comfortable enough and the pool area was nice and spacious with plenty of sun loungers but that's it a very basic no thrills hotel certainly not the 4☆☆☆☆ that it claims to be , the breakfast selection is very limited cereals , yogurts the usual ham and cheese but never a hot selection the scrambled egg were cold and hard and the bacon must've been cooked the night before as it sat in congealed fat and as for the evening meal you took your life in your hands and hoped that you didn't get trampled in the stampede for the salad bar and as far as the cooked food was concerned it was Luke warm , with small portions served by surly unhelpful staff and if you dared to complain to the restaurant manger about the food being cold his response was there is a microwave."