Mitsis Messonghi

"Having read the last few reviews I felt I had to put another viewpoint. We were at the hotel from 12th to 19th Oct to celebrate our golden wedding anniversary. First impressions were that the hotel is huge and the grounds are beautifully kept.We learnt that it used to be 2 hotels which have been put together and will be having a revamp.One hotel was English and the other French.Each one had a reception and a dining room. The main reception is on the ‘English’ side.The bag drop is near there but it is open to all and unattended so do not leave anything valuable in your case if you intend to leave it. Our room was in the ‘French’side which seemed to be quieter We were upgraded to a family room which was quite basic but clean. The room contained a small (empty) fridge which rattled all night-we got used to it.The bathroom was quite small with a standalone shower.It was very small so if you dropped the soap there was no way to pick it up. There are only 2 lifts that we could find in the main building which could take 3 people at a time so we used those to get to the restaurant as I have some mobility issues. The main restaurant is massive .We were told that there were 2500 people there our week and the hotel wasn’t full Breakfast.time was always very busy and there was almost everything you could think of on offer.Juices and tea and coffee were self service from a machine.The bacon and fried eggs were freshly cooked and there was usually a short queue for those .Everything else was self service .Tables were cleared quickly and relaid so we never failed to find a table. All the staff in the hotel work really hard but still managed to remain cheerful. There is another restaurant on the ‘French side’ which is quieter but there is no lift. My husband is an outside caterer and he thought the food was really good for an all inclusive.There was always several sorts of fish,chicken,pork and beef .The only meat we didn’t have was lamb.There were always chips and spaghetti as well as other sorts of potatoes and vegetables.The puddings were delicious and different at every meal.There was always a choice of ice-cream as well. There is a small shop on site where we bought bottled water.We spoke to a few people who drank from the tap and it made them quite poorly.There are fountains through The hotel where you can top up your bottles.We didn’t speak to anyone who blamed the food for being ill and we didn’t see anyone being sick. We didn’t see an ant,mosquito or bed bug all week (possibly they are about after rain or in different seasons.) There were wasps about but they were encouraged by people who half drank their drinks and then left the rest on tables so cannot really blame the hotel. All in all we had a great week but I don’t think I would like to be there in the school holidays when the hotel is full. We didn’t have any children with us but I think it would be a great place to take them as if you were all inclusive you would not need to leave the site and would have no more to pay for drinks and ice-creams etc."

"The hotel appears to be a lovely family orientated resort packed with lots of things for a family with young children to do in a beautiful location and friendly staff on hand to help. However clearly there is a hygiene issue within this hotel as within a day or so off arriving we contracted norovirus my four year old daughter began vomiting then a few hours later I began vomiting. I became so poorly that the on-site doctor visited who called for an ambulance where I was administered fluids and given antibiotics but still continued to vomit. I had to pay the clinic upfront and was down £1085 in medical expenses whilst I wait for my travel insurance to cover this expense. During this period the housekeeping attended once we were given no bleach or any cleaning supplies to keep the room sanitary to which I think we resulted in my mother eventually contracting norovirus and beginning to vomit mid flight. When we were waiting for the flight we spoke to other guests of the hotel who advised that they had all contracted norovirus during different periods of their holiday advising different blocks had outbreaks and you could hear guests vomiting violently. Furthermore not only did my mother begin to vomit mid flight so did numerous other people on the plane with the flight attendant confirming that they were all guests of this hotel. According to guests the hotel was aware that there was this issue and yet still allowed guests to book in. It’s pure negligence."

"The hotel was fabulous the fresh fire oven cooked pizza right next to the beach was amazing best pizza I've had tbh fresh pasta to the spicy one 😋 so clean and tidy our room overlooking the sea all the staff were amazing so happy and friendly the beach bar staff were very quick to serve and chatty a young girl brought us some drinks over and pizza one day and was chatting for a while she was so lovely And the in the main bar the entertainment was good fire show and other was good WiFi was good throughout the resort Alean the bar man was such a delight he was fun happy chatty smiley that guy made our nights . They have there own little crepe and cake room too in the main bar never had one but they looked nice big games room too. Had late night food in restaurant till four just a little for a late snack if needed only thing take ear plugs if you like a lie in not the hotels fault there is signs to be quiet in the hallways but people liked to have a full on conversation at daft o'clock in the morning I'm on holiday I want a lie in I get up at seven every morning and no not on holiday lol and take mosquito repellent we left the last day everything shut down there and they let us keep our room till end and everything was still open for us got home last night and needed to write a review ...but overall would love to go back think this hotel next review will be a five star ⭐✨ keep up the good work guys 💪 thanks for an amazing October holiday from Rochelle + Keith 💐"