SIR Albert Hotel

"The hotel was clean and modern. The location was walkable to many parts of the city and an easy walk from the metro station. There were some restaurants nearby. Breakfast in the restaurant downstairs was quite expensive and there was no free breakfast, even for Marriott Ambassador Elite members. The bathroom offered little to no privacy (common in European hotels). The bed was extremely comfortable and the shower had great water temperature and pressure!"

"I visited this hotel on 11th August 2026. It is now 26th September 2026. It was not that the hotel itself was bad…I liked it! The situation with the deposit they took on arrival and the subsequent issues with this that has spoiled the trip. On arrival they took a €400 deposit, which was €100 a night. This was taken on my debit card. Some of it was used on the tourist tax, a room upgrade ( due to the windows in the original room being too high to see out of), and a breakfast, leaving €244 which they owe me. Over a month later they still have not repaid that money into my account, and seem to have paid it into somebody else’s account. Despite numerous phone calls, they still refuse to admit any wrongdoing, and I have now had to raise a dispute via my bank. This situation is still ongoing and I have still not seen any of the money they owe me."

"They have very loud DJ nights. They also rent out bedrooms that are not soundproofed but they don’t tell you. I barely slept. When I told them of my experience, they just shrugged. Later they offered a 30% refund. (But imagine checking into a hotel and they say “you won’t be able to sleep but will give you 30% off”. Ridiculous.). They don’t care about you. Amsterdam has many great hotels . Stay somewhere else."