Alcazar de la Reina

"Original a 16th century convent, This historic property, was remodelled into a hotel in 1991. The lobby/courtyard is lovely. It is about a 12 minute walk (downhill) to the main square. I had standard room 305 for two nights, which was nice size with a vintage feeling. Bring a power strip to charge up your electronics as spare outlets are few and far between. Most outlets are being used for lamps, the only source of light - so you need them all. The bathroom is nice size, with a double sink and a tub/shower combination. There are nice bathroom amenities including small bottles of shampoo, and shower gel. Unfortunately the view is of the glass roof over the lobby. There is no coffee/tea set up, but you can ask for a kettle (in Spanish: hervidor) and coffee cups. The hotel key card activates the rooms’ electricity and request a spare if you need to keep the mini-fridge on. This is especially important if you have medication that must be refrigerated. The hotel has a wide range of rooms, but I thought the standard category room was comfortable, it’s only limitation being lack of a view. The breakfast buffet is good, with fried eggs available. Look for their nice selection of breads, cheese and sweets."

"Dirty, with strong smells in the room and no heating. In the morning the city is 20 C but in the evening the temperature is low. The shower is dirty"

"This hotel is a beautiful building steeped in history, but the hotel service really does not live up to its potential. The hotel is clean and has everything that it should have, but it lacks warmth and service. Although the staff were pleasant, and all credit to them operating in another language (as I don't speak Spanish), I did not get the impression that they wanted to exceed expectations of service or predicted areas that would cause anxiety - for example, there was a large group at breakfast one morning, clearly on a deadline to leave - so the kitchen should have been better prepared for the volume - and or opened earlier to accommodate them. They didn't and so we were negatively impacted by this hoard of people."