H10 Berlin Ku’damm

"Hotel H10 Berlin Ku'damm is very conveniently located in the heart of the district of Schöneberg. There is a metro station on the side of the hotel (U-bahn station Kurfürstendamm, lines U1 and U9). The railway, S-bahn and metro station Zoologischer Garten (regional trains, S3, S5, S7, S9, U2, U9) is less than ten minutes walking. With these choices of public transportation, any area of Berlin is easily accessed. I was at H10 Berlin Ku'damm for four nights, and it was an excellent stay, close to perfection: my room was big, with good furniture and a comfortable bed. The bathroom was very good, and cleanliness was excellent in all of the hotel. Staff were very helpful. Breakfast was excellent, with several choices available. The only two points not completely positive were the insulation from outside noise (good, but not perfect), and an uncomfortable shower-in-tub. All things considered, very good value for money. I would stay here again on a future trip."

"Cool room. Super delicious breakfast. Had a room and living room with a sofa bed. Had a kitchen and a refrigerator. It is so central. Definitely recommended"

"We were guests at the hotel for the third time and were very disappointed this time and did not feel comfortable. It started with the fact that there was no hot water at all for a whole day and half a night due to construction work.. Information only when we arrived. Shrugging at the front desk with the note that they can't do anything about it. You can also solve that more elegantly with a free drink, for example; we had a junior suite for 200 euros a night. For a 4-star hotel, I expect a little more than a shrug. The coffee machine in the room didn't work properly. Despite the complaint, nothing happened. The desk wobbled and the door to the refrigerator was completely crooked. They also immediately asked if we really needed service every day? We then accommodatingly said every two days is enough, but we would like the coffee and toilet paper and towels replenished/changed. That didn't work reliably either. The cleaning staff were so stressed and rushed through the hallways and rooms that you get the suspicion that they are cutting back on staff here too, unfortunately., The breakfast buffet was okay, but always just small bake-off rolls isn't that great either. All in all a good selection, but somehow you got the feeling that the pressure to save money is high here too. It's especially stupid that there are only two coffee machines., The line there was always annoying. Especially when a tour group of 50 people arrives all at once this time and storms the buffet. Manager M…… should be mentioned in particular. He is definitely in the wrong place and learned the wrong profession. When complaining, you only get a glib, condescending answer. They talk to you as if you were a schoolchild, in a tone and volume that is totally unacceptable., We were definitely there for the last time., It's actually a shame, it's otherwise a nice hotel in a good location. Why someone would want to ruin their reputation is beyond me. Greetings Andreas"