Our Cookie Policy - everything you need to know

Learn about Cookies?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website.  Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise the device you are using and provide you with a better website experience.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving your user experience.  They can also help to ensure that adverts you see online are more relevant to you and your interests.

Cookies in themselves do not identify the individual user, just the computer or mobile device you are using via a randomly generated identifying tag.

You can find more information about cookies at:

Find out how easyJet uses Cookies.

To make full use of easyJet.com, your computer, tablet or mobile phone will need to accept cookies.  easyJet uses cookies to give you a better experience.  For example easyJet uses cookies in the following ways:

  • To enable progression through the booking process to ensure that you have a seamless booking experience on easyJet.com and our ancillary partner sites (holidays.easyJet.com, cars.easyjet.com, parking.easyjet.com, hotels.easyjet.com, and insurance.easyjet.com). 
  • To provide information that can help us to understand what interested you about our website and emails and what did not.  This helps us provide you with more personalised features, and more relevant information on subsequent visits
  • To record information such as aspects of your last flight search to make subsequent searches faster and also to enable us to tailor easyJet.com to your preferences.
  • To measure the effectiveness of our advertising and how visitors use our site.  

See what types of Cookie easyJet uses & Cookie policy

This section provides more information on the cookies used on easyJet.com websites and provides further information on Targeting/Advertising cookies, together with information about how to opt out from the third party advertising cookies that we use.  Additionally there is information regarding our Partner sites

The cookies used on easyJet.com have been categorised based on the categories found in the International Chamber of Commerce (ICC) UK Cookie guide published in April 2012. 

  • Strictly necessary Cookies
  • Performance Cookies
  • Functionality Cookies
  • Targeting/Advertising Cookies

Category 1: Strictly necessary cookies

These cookies enable services you have specifically asked for.

These cookies are essential in order to enable you to move around easyJet.com and use its features, such as accessing secure areas of the website. Without these cookies, services you have asked for, such as shopping baskets or e-billing, may not be provided.

easyJet use this type of cookie for the following purposes:

  1. Allowing our web servers to respond to your actions on the website such as "Add to basket" or browsing the website. The website wouldn't work for you without it.
  2. Ensuring a consistent user experience during the user’s journey on the easyJet site and ensures you receive up to date and consistent information.
  3. Enabling load balancing on easyJet.com to provide optimum speed and performance as you navigate through easyJet.com.
  4. Ensuring you receive a consistent experience when we transition to new versions of the site
  5. Maintaining a seamless journey across secure areas of easyJet.com and across our web servers

Category 2: Performance Cookies

These cookies collect anonymous information on the pages visited.

These cookies collect information about how visitors use easyJet.com, for instance which pages visitors go to most often, and if they get error messages from web pages.  These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how easyJet.com works.

easyJet use this type of cookie for the following purposes:

  1. Analytics: We use Google Analytics to better understand how customers are using easyJet.com to assist in managing the performance and design of easyJet.com.  Google will store this information. Google’s Privacy policy is available at http://www.google.com/privacypolicy.html
  2. Testing: Testing variations of design in order to improve customer experience and site performance.
  3. To analyse the use of our website and provide learnings to improve the usability of the website and improve the customer experience
  4. To analyse the effectiveness of our homepage banners

Category 3: Functionality Cookies

These cookies remember choices you make to improve your experience.

These cookies allow easyJet.com to remember choices you make (such as your user name, language, or travel preferences) and provide enhanced, more personal features. For instance, providing you with local airport pricing or reminding you to check in online.

These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise.

easyJet use this type of cookie for the following purposes:

  1. Remembering site settings such as your Language preference
  2. Remembering previous choices so that you are not required to fill in the same data again
  3. Detecting if a product or service has already been offered/selected (e.g. Travel Insurance)
  4. Fulfilling a request by you such as submitting a comment.
  5. To personalise easyJet.com and provide relevant offerings that may be of more interest to you based on your previous searches and bookings
  6. Remembering your settings so that the my easyJet change process can operate seamlessly

Strictly necessary, Performance and Functionality cookies

We need to use these three categories of Cookie to maintain easyJet.com’s effectiveness, ease of use, and to provide you with a seamless experience, as such we have not provided an opportunity for these to be disabled independently, and by using our site and online services you are agreeing that we can place these types of cookies on your PC.

Category 4: Targeting/Advertising Cookies

These cookies use information about your browsing in order to make advertising more relevant to you and your travel needs.

These cookies are used to deliver adverts more relevant to you and your travel needs.  They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of our digital advertising campaigns.  They are placed by third party advertising networks on our behalf and with easyJet’s permission. They remember that you have visited easyJet.com and this is shared with other organisations such as media owners. 

easyJet use this type of Cookie for the following purposes:

1. Deliver adverts more relevant to you and your travel needs

2. Limit the number of times you see an advertisement and measure the effectiveness of our digital advertising campaigns

You can opt out of these and continue to use the site.  More information about these types of Cookies can be found at youronlinechoices.uk and opt out information can be found in the How to Manage or opt out of cookies section below

How to manage or opt out of Cookies

If you'd prefer to restrict, block or delete cookies from easyJet.com, you can use your browser to do this. allaboutcookies.org gives full details of how to manage cookies on different types of web browser. 

If you decide not to allow easyJet.com as a “trusted site”, please be aware that you will be unable to use the site and should call our call centre to proceed with your flight booking. 

The main 3rd party media and advertising partners that may place Cookies on your machine when visiting easyJet.com are listed below with links to their websites where you view their Privacy Policies and information on controlling cookies and opting out.

Advertising & Media networks Privacy Policies & Opt out

Admeld Pubmatic.com 
Adconian Media Group  Right Media 
App Nexus  Rubicon Project.com 
Collective Media > AMP Platform  Specific Media / Specific Click / Adviva 
Doubleclick Spot Exchange.com 
Eulerian Struq
Improve Digital >Ad 360 Yield  Tagman/Levexis 
Invite Media > Bid Manager  Tribal Fusion 
Microsoft Atlas  Unanimis
Openx.net   

You are able to check and manage advertising cookies by visiting the following:

youronlinechoices.com

networkadvertising.org

easyJet partners

You may also receive cookies when you visit any of our partner sites, namely holidays.easyjet.com, cars.easyjet.com, parking.easyjet.com. hotels.easyjet.com and insurance.easyjet.com.  These sites are not run by easyJet, but the cookies may be labelled ‘easyJet’.  The relevant cookie policies of those partner sites and information about those cookies is located at:

Links to control cookies for easyJet partners

cars.easyjet.com hotels.easyjet.com
holidays.easyjet.com insurance.easyjet.com

 

 

 

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