Gran Hotel Taoro

"The Hotel first opened in 1890 but closed in 1976 and now reopened in 2025. I think I was hoping for some of the oppulance from the 19th century, unfortunately that is not the case in its refurbishment. That being said, what you do have is a 5 star modern hotel with outstanding customer service in an enviable position above Puerto de la Cruz with three restaurants offering a great selection of local and international cuisine. My room rate included dinner and breakfast. Dinner was in the Amalur Restaurant and each course was delicious and worthy of a 5 star review. Breakfast was not at the same level as the food at dinner but did offer the normal selections of hot and cold choice ytou would expect. I stayed in an Ocean view room where the view was spectacular. I did not have the best nights sleep as I struggled to get a temperature in the room that was best do achieve that. The hotel does offer a pillow menu and would encourage anyone that has a favourite pillow type at home to take advantage of this. The hotels swimming pools and terraces are beautifully laid out with an amazing view of Mount Tiede. I struggled to navigate around the hotel to find my room, the restaurants and the pool area, as currently there is no customer signage, however the staff explained that this work in progess. I had a wonderful time and hope to return in the future when everything is running flawlessly."

"So lovely to see this beautiful building restored Very impressive Staff attentive ( particularly Francisco from the pool bar restaurant who looked after us extremely well ) Rooms elegant and comfortable Shower had issues without moving the tap jumping from red hot to very cold ( rather dangerous) Lovely pools Terraces and views Overall a great experience that we enjoyed very much"

"Great stay! A few finishing touches still required but super early days for the hotel! Room was finished to an excellent standard with some lovely personal touches. We had a delicious lunch next to the pool area made extra special by the attentive service from our waiter Francisco who was so welcoming whilst being very professional!"