Hotel Tenerife Golf & Sea View

"Best part of my stay was the room. Yes needs updating but very clean . The cleaners are fab . The resturant team were fabuloolìous. Victor the guy who greets you is warm, kind and wonderful But a big but here I was introduced to 2 ladies on reception namely Nuria and Ubay whose attitude needs a good looking at. Firstly I asked about taxis and she came back with a very sharp voice. You have to be out in 45 mins. Ok I said, I walked upstairs to pack and shower and use toilet. The phone rang it was one of the ladies you need to vacate okwill do. Then the door banged. Hello midday u need to vacate. Ok i was in toilet . I finished gave her key. When I went down 2 days ago i was asking again bout taxi. Excuse me im very busy very rude very. She needs to get a quieter voice with not so much heir flick. The guys in reception were fabuloolìous but the women no way very rude and rough There was like 2 in the building stupid behaviour. These 2 are not of the standards of the guys. I love the place but for me receptionists let it down big time"

"Positives - the hotel location is 10 /10, the staff are really friendly and helpful, sadly that's the only positives I can give. Arrived back from here today and the negatives outweigh the positives... official 4 star rating must have been some years ago, 2 star I would say now. The whole place seems like it's had no maintenance for about 10 years. Very tatty everywhere you look - the outside is dirty and needs a painting. The furniture in the sunbathing area above the pool is falling apart. The stairs have duck tape to hide broken parts, the bathrooms are years past their best - even some bleach spray on the blackened silicone would help. Whole place needs a total renovation - this place has so much potential, a real shame it's being left in a state of disrepair."

"I recently stayed at the hotel with my young son and was impressed by how welcoming the entire team was—especially Victor. From his warm smile at check-in to the helpful local tips he shared, Victor went out of his way to make us feel at home. His genuine kindness turned our stay into a relaxing, memorable experience. Thank you, Victor, and thanks to everyone at the hotel for your exceptional hospitality!"