Floresta Hotel

"We have just returned home as a family of 4 from a weeks stay at the Floresta. Had a lovely week there. Pros: - Good location- shops and beach literally across the road. - The cleaners work so hard and our two bed apt was cleaned daily, sheets/towels replaced daily. - The pool area kept well- because it’s November, there was no rush for the sunbeds- people do put towels on to reserve but you’d get a sun bed at any time of the day really. - We had breakfast included- get there early (open from 730-1030) to avoid the busy times. Good range of food. Didn’t have lunch or dinner as we prefer to eat out and try various restaurants when on holidays. - Kids enjoyed the mini golf/ tennis. Games rooms is fairly sparse- just table tennis really is the main attraction. Cons: - staff at the poolside bar work so hard, but there’s ALWAYS a queue there for snacks/drinks throughout the day- maybe more staff would be beneficial? - Please bring in a rule that people are not allowed to bring their own speakers to the poolside area- often had to get up and move because I could hear two (or three) different speakers going at the same time when people were playing their own music. It’s so annoying. -The air con was very weak and useless really in the apartment. Luckily we didn’t really need it as it’s Nov but it’d be essential that it work properly during the hot season."

"We had a lovely stay at the floresta hotel, the staff were all very friendly, a special mention to adjoub behind the bar who was always happy and very helpful. The rooms were cleaned every day with fresh towels and bedding , there was plenty of food choices for all 3 meals in the restaurant, including an Asian , mexican and Italian theme nights. The beach was a 2 minute walk from reception and lots of bars and restaurants , the jungla was good value , service and had the sport on . Puerto del Carmen was about a 25 minute walk to the start of the shops bars and restaurants are , but just over an hour's walk to the old town and shopping centre which is worth a visit. Overall I would definitely recommend the floresta hotel and los piccolos area , and worth getting up for the stunning sunrise down at the beach front."

"Nice clean hotel and nice clean ooms , pools are lovely. Nice location. What let's it down is the entertainment which wasnt great and the entertainers not friendly or encouraging , the food at dinner and lunch wasn't great , was never hot enough , however breakfast was ok , the cocktails was very weak (you pay extra if you want to taste the alcohol). The staff here are not happy and hardly smile or speak ( apart from 1 cleaner who was lovely ) . Even when we checked out the reception staff didn't even ask if we had a nice holiday or a simple goodbye. We also had an issue with cockroaches , we had our room sprayed they disappeared for a day then was back again! The rooms are clean but the cockroach situation needs sorting. We still had a nice holiday and made the most of it , but unfortunately we wouldn't return"