"A very elegant Hotel located a short walk from La Scala, minutes away from The Duomo and Galleria Vittorio Emanuele and with a Metro Station next door.
A warm greeting on arrival minus our luggage (courtesy of KLM Airlines) helpful and efficient check in and quickly to our room. Reception staff kindly provided emergency toiletries.
Our room 202 looking out to the inner garden/courtyard was spacious, clean and beautifully furnished with a large comfortable king bed, sofa's, chairs and desk, excellent device charger, coffee machine, kettle, tea and coffee provisions, TV and daily bottled water. Plenty of storage and hanging space, a coat/trouser hangar although the safe was positioned very low in a wardrobe.
Bathroom comprised good sized washbasin, large mirror, toilet unit and bidet, plenty of good quality towels and linen. Regrettably it is an over bath shower which is tricky for us less agile folk and you cannot actually stand under the main rain shower head as it is too close to the wall. There is a hand held shower spray and safety mat.
The main room was very relaxing and restful although there is a little traffic noise mainly from the trams. Housekeeping was immaculate.
Breakfast was enjoyed in a nice dining room where the staff are pleasant, helpful and efficient. Maybe the tables are a bit close together but the buffet and cook to order produce is extensive although a lot of food at a lower table is not covered.
The nearby warm counter is just too cluttered so you cannot put your plate down, hold a tureen lid and plate your food all at once. Part of the dining space is in a conservatory so you can watch the early morning commuters.
Dining out do consider ANyMA restaurant, Via Maroncelli 15 for real flavours of Spain and Italy.
In summary a most enjoyable stay despite our luggage tribulations much alleviated by the very caring and helpful staff who could not have been more supportive and helpful. Stay here to enjoy traditional elegance and style coupled with first class service."