Catalonia Gran Vía, Madrid

"A very well located hotel for exploring Madrid. Many attractions are within a reasonable walking distance, plus there are buses right outside the hotel. Our room overlooked an internal courtyard, so no view, but it meant it was very quiet. A big comfortable bed. The lobby to the room gave us somewhere to put the luggage. The bathroom was small, but with a large shower. It had a hand held and rainfall heads. However the toiletries didn’t work although appeared to be full. A good hairdryer right next to the mirror. Plenty of wardrobe space. A kettle was useful, not always found in Spain. Breakfast was served in the restaurant. There was a good choice including an omelette station. Small amounts put out on heated trays so kept fresh. Good choice of teas. The reception area was small only a problem if there were several groups in the hotel trying to assemble to go out in the morning. The bar staff were helpful as was reception."

"The hotel is very well located and backed by a good chain, but our experience was not quite like that. We arrived from the airport and the taxi couldn't get there because there was a festival blocking everything. After walking 14 blocks and taking another taxi, we finally arrived at the lobby, but the building had no electricity! Well, we left our luggage and the bed wasn't a real king size, but two small beds pushed together that sagged in the middle. For me, the worst thing was that they didn't notify us about the parade festival."

"The hotel is well located for all main attractions in Madrid. Everything is in walking distance & there is also a free city bus if you need it. Breakfast was excellent and bar prices were fair. We asked in advance by email for a room as high up as possible and were allocated first floor so rather disappointed. We were travelling as part of a large group and room was pre allocated. Our room was very good with large comfortable bed & walk in shower. A warning when booking your room, our room 123 had two windows, both looked on to voids and had no view at all. Luckily we were too busy to spend time in the room apart from sleeping."