Grand Palladium Select Palace Ibiza

"The bartenders where the absolute best on our vacation. Rolo, Richard, Dexter and Omar made it so much fun to come to the bar every night. Entertainment at night was super great but they only played for 1 hour every night. Food was excellent at every Ala Cart restaurant and buffet. Pools where always clean. Loved our room and the bed was very comfortable. We like to travel to different places every year but we would definitely stay here again. "

"It was my wife's 60th birthday. It was a holiday we were planning for a while so I'm glad we got it together as a family. I would definitely come here again but in the summer months and hopefully it will be a bit more sunny 🌞 "

"We stayed as a family of five in two rooms in Block 2000 at The Grand Palladium Palace, Ibiza. Unfortunately, our rooms looked directly over the 24-hour sports bar, and this had a big impact on our stay. On several nights I was woken as late as four in the morning by people shouting, laughing, and generally being inconsiderate. One night we even heard children running up and down the stairs. It made it very difficult to get a decent night’s sleep. Inside, the rooms themselves were comfortable and housekeeping did a decent job keeping them clean, although our fridges weren’t restocked every day as promised at check-in. The atmosphere around the hotel was lively and it often felt overcrowded, especially during meal times. The buffet restaurant was average at best. Breakfast staff seemed too relaxed and struggled to clear tables quickly enough, which left the place looking messy at busy times. It felt like the hotel was simply too full for the staff to cope. When we arrived, Guest Services told us there were no spaces in the à la carte restaurants, though we did eventually manage to get in due to cancellations. Unfortunately, the food still didn’t live up to the hype, meals were often salty and lacked variety. The choice of drinks was also disappointing. The options were very limited and of poor quality, to the point that I ended up buying my own drinks from the nearby supermarket. By 8 am, nearly every bed by the pool had already been “reserved” with towels, and there were no pool attendants around to manage the situation. It’s not the sort of behaviour I expected to encounter, and it made the pool area feel chaotic. Despite the housekeeping efforts, shared areas could have been cleaner, and the general level of service across the hotel felt disorganised. Staff were pleasant enough but clearly overstretched, and there didn’t seem to be much supervision or management presence to keep things running smoothly. To make matters worse, mosquitoes were everywhere during our stay, and all of us ended up covered in bites. Overall, we came away feeling rather disappointed. The hotel has potential and some positives, but the noise, inconsistent service, poor drinks selection, overcrowding, and lack of attention to detail left us feeling that it simply didn’t offer good value for money. This is certainly not a 5-star hotel, I’m not knocking it entirely, but it should not promote itself as 5-star, as the reality falls well short of that standard."