Casa Lit Barcelona By Ona Hotels

"6 of us stayed with you for 2 nights ( September 11th) to celebrate a 60th birthday..2 of us travelled from the UK & 4 from NZ.. All expectations were met in terms of a 3* class hotel, with a consistent highlight being the friendly & warm service afforded to us all, with Viktor being your standout employee 😊👍... The service from your restaurant staff was also 👍👍, especially on the morning of Jax's birthday 🎉🎂.. All in all a pleasant stay.. NB: it is worth noting that the rooftop pool is as described, a plunge pool & there is adequate seating in the bar area. I would agree with another contributor that beverage ☕ facilities in the room would be a+, however, there is 🍵 &☕ making facilities in the foyer.. Would we stay again? possibly. Will I recommend, yes!"

"My sister and I had a horrible experience in the Casa Lit Barcelona. Unacceptable rooms with cockroaches, mold smell and damptness. Upon returning to our room in the evening, we found four cockroaches within a span of just 30 minutes. After referring to the reception, we were offered the rooms as a replacement that was clearly inadequate for two guests. After checking Booking.com, we saw that other double rooms were listed as available even if the receptionist was telling us the opposite. Furthermore, another receptionist the following morning confirmed that there were other rooms in the hotel. This discrepancy leads us to believe the night receptionist intentionally offered us a single room instead of resolving the issue appropriately. When we asked about a refund or compensation for the inconvenience, the morning receptionist claimed she couldn't assist us since the booking was made through Expedia, and we should contact them directly. - this was also a lie as she didnt want to support us or escalate the matter Very dissapointed with the hotel and overpriced stays that it offers. Doesn't worth it at all."

"This review is for the staff who helped us, Scarlet & Greidys., during our breakfasts. Although our biggest issue was the AC in the bedroom was not cooling the room especially when it’s hot outside or even in the evenings. So we looked forward to breakfast as we are always greeted with a smile by Scarlet & Greidys. They always make sure we were okay. G5 stars for the service and that includes the ladies on the Front Desk. We will be back for sure."