Hotel Jaccarino

"I have previously stayed at the Hotel Jaccarino and I have just returned from another two week stay there again in October 2025. I have also already booked to stay there again in May and October 2026. As it is a lovely, peaceful, old hotel which is kept spotlessly clean. With some lovely antique furniture and lots of beautiful plants and flowers. As well as beautiful views over the mountains, Sorrento, the Gulf of Naples and Vesuvius. Situated in the lovely medieval town of Sant 'Agata Sui du Golfi, which I have visited many times over the years. The manager Antonio, the staff on reception and all of the staff are very friendly and welcoming and take very good care of their customers. Especially, as I am disabled and was travelling alone and a few days into my holiday, I felt very unwell for several days. Not only due to my disabilities and aches and pains. As unfortunately, I also developed a dreadful cough and cold. Therefore, I felt too unwell to go down for dinner and also it was unfair on the other guests in the restaurant to have me constantly coughing near them. On the first night when I had to leave the restaurant without having my dinner. As I felt too unwell and could not wait in the very busy and very full restaurant on that evening. Which I mentioned as I was passing to the very kind and helpful staff on reception. They then sent my three course dinner up to my room with room service. Also, Antonio the manager personally brought me a lovely free bottle of red wine to my room, which he uncorked and poured me a glass with my dinner. Then the next morning a beautiful bouquet of flowers was sent to my room by the very kind lady who owns the hotel. Then the dinning room waiters kindly brought me my three course dinner to my room on a very heavy, large tray for several evenings. Until I felt well enough to go down to the restaurant for dinner again. All of the waiting and bar staff are very pleasant, friendly and professional at breakfast and dinner and also for lunch on the terrace or in the bar. However, Marcos was exceptionally kind and he personally provided me with excellent customer service, care and attention. When some of the other waiters and waitresses often just walked past me, to serve other customers in couples or in groups. Therefore, I hope to see Marcos there again next year. The food at dinner is good and you have a choice from three or four different starters, main courses and deserts. Also, the buffet breakfast is good and plentiful and you can also order pancakes, omelettes etc. With a wide choice of freshly made teas and coffees. In my experience, all of the staff, including the manager and the kind lady owner, go beyond and above to take good care of their guests and provide excellent customer service. Therefore, I highly recommend the Hotel Jaccarino."

"I booked this hotel because of the good reviews and wasn't disappointed. The hotel is charmingly old fashioned, well maintained and spotlessly clean. All staff were helpful but the lady with very dark tied back hair on Reception (sorry I didn't get her name) was amazing, she was always keen to help and had an excellent knowledge of the area. We would have been a bit lost without her. We paid extra for a sea view room which was was worth every penny, the view was amazing from waking to see the mists around Vesuvius to watching the lights of Naples twinkling at night. We went bed and breakfast as there are good restaurants in the village, we had a couple of evening set meals at the hotel and they were OK, breakfast varied with a separate menu for pancakes etc. It is good for people who like to get away from the crowds and walk, but also has a good shuttle into Sorrento. I would definitely stay there again."

"We had a week long stay as a family and loved every minute. The view from the terrace and pool is incredibly special. We didn’t have a balcony ( a regret ) but our room although dated was spotlessly clean with a very comfy bed for us and a comfy single bed for our 12 year old. We loved all the food ( half board) and did venture into the village a couple of times for lunch / icecream. The hotel served lunch by the pool but options were limited and it was expensive compared to the village restaurants only a 5 minute walk away. We also made use of the Spar for crisps / olives and Italian beer! There is a mini bar in the room so we filled it with our own purchases. The free hotel shuttle bus into Sorrento ( needs to be booked) is regular and runs until 10pm. We did a few trips - Herculaneum, Amalfi and a boat trip around Sorrento where we could swim. It was super hot in August so we were happy for some days on the sunlounger by the pool with a lemoncello spritz in hand! We found out that lots of the guests were repeat visitors and we can absolutely see why."