Neocore Boutique Hotel

"I was tricked into thinking this was a good pkace to stay with my family. The area was sketchy. I cancelled for the reason that i dint feel safe, and the owner told me i wasted his time. Rude. If this is a hotel why should we were asked to wait for him to arrive at the hotel?"

"This hotel is located in a great area within walking distance to everything . The reception area is welcoming with a beautiful decor and has beautiful board games and a piano for you and the family to enjoy with a drink from the bar . We also had an amazing breakfast with a great selction of typical Italian pastries , cereals and yougurts. There was even a gluten free option and a super coffee machine to make espresso or cappuccino with choices of juice or milk. The room was massive and high quality toiletries were supplied in the bathroom . Very soft towels and highly decorated bathroom. A very comfortable bed and plenty room for your luggage plus a safe to use complimentary. What a lovely touch to have a selection of Italian pastries and bottles of water in the room on arrival , a lovely kind touch when you arrive and was much appreciated . All the staff were very helpful and friendly especially Vincenzo the owner who was particularly attentive and make sure everything was organised for us to make our stay in Napoli enjoyable and comfortable . Grazie mille and we will return here again, what a great place 👌"

"This is the absolute worst hotel I've ever had the misfortune of staying in. It can hardly be considered a 'boutique hotel' when it's basically an apartment run by an unpleasant host in a sketchy, tasteless building. The room was tiny, the bathroom was cramped, and the window had blurred glass, so there was no view. The water pressure and temperature in the shower was low. The people, Fernando and Bhole, were really unfriendly and acted inappropriately. They argued with us and even with each other, which made the atmosphere completely unpleasant. Incredibly high price. There are much better places to stay nearby. When it was written on the door "do not disturb" the cleaning lady came to turn off the AC when I did not expect any guests. When we came back our belongings were completely on different place. While the garbage hadn't even been removed properly after cleaning. Wi-Fi connection was non-functional at the room, only near entrance. Breakfast is a cheap supermarket random - here wasn't even an option for an omelette or eggs for breakfast. We arrived at 2:00 PM as we'd arranged, there was nobody there. We had to wait for 15 minutes after calling the hotel to get in. I'm really extremely upset about the money and time we wasted here. But on the bright side we decided to move out and find a much better place to stay that was also a lot cheaper."