Hotel Reykjavik Grand

"Stayed here for 4 nights start of November it was for myself & partners birthday ..hotel was beautiful couldn’t fault it ..staff on reception & bar were lovely ..only had breakfast while we stayed the choice was good ..we used our credit card for security reasons on checking in which was fine ..we would be paying along the way on a different card ..all good 👍 until we arrived home & my partner checked his credit card statement & found a charge by the hotel for £528 .25 ..it has since been refunded after a few phone calls & emails & an apology ..but no explanation as to why a member of staff had used our card at 00.40 for that amount of money ..so be careful & always check bank/credit card statements on or before your return ..shame something like that happened after staying at this lovely hotel !!"

"We spent 2 nights at the beginning & end of a 5 night stay in Iceland at the Grand. The location was good & free overground parking was a bonus with our rented car. We took the bus in to the city centre on the first stay, the stop is just around the corner. We only ate breakfast, which was a very extensive buffet with good choices. The rooms were comfortable, the 2nd stay was best, with good city view. Overall, a very good couple of stays & highly recommended."

"I stayed at the Grand Hotel Reykjavík for a four-night business trip in late autumn, booking a standard room primarily for its proximity to conference venues and reliable Wi-Fi. Overall, it suited its purpose as a no-frills base for work-focused travel, but it fell short in ambiance, value, and amenities for the price point. Room (3/5):
The room, which lacked proper lighting, was undeniably spacious, with ample space for a desk, seating area, and luggage—ideal for spreading out work materials. The bed was soft yet comfortably supportive. However, a major drawback was the complete lack of an exterior window; my room faced an internal atrium, keeping it perpetually dark and cave-like, even during Iceland’s limited daylight. Service (4/5):
Check-in staff were excellent—efficient, professional, and quick to resolve a minor billing query. Wait staff in the restaurant and bar were very friendly. Dining (3/5):
The on-site restaurant delivered good-quality food, with fresh local ingredients in dishes like grilled char and lamb. Small portions and sauces were quite salty. The menu had limited choices. The breakfast buffet was average: a decent spread of breads, cheeses, cold cuts, and yogurt, but nothing memorable—no hot items beyond basic eggs and bacon, and it felt repetitive by day four.. Location & Surrounds (2/5):
The hotel is in an industrial area on the outskirts of central Reykjavík, convenient for business hubs but utterly lacking character. No scenic views, charming streets, or nearby cafes—it’s surrounded by warehouses and parking lots, requiring a 10–15 minute drive or bus ride to reach the city’s downtown. In summary, the Grand Hotel Reykjavík is pricey for what it offers and best suited for short, purpose-driven business stays where you prioritize space and basic functionality over luxury or atmosphere. If you’re in town for leisure or seeking a more inspiring base, look elsewhere in the city center. I’d return only if conference logistics demanded it."