EasyJet

Expense Claim Form

Please fill in the below form to claim for any personal expenses you have incurred due to a cancelled, diverted or delayed flight. Valid and clearly readable receipt(s) will ensure timely processing of submitted claims.

For further information on what you may be entitled to, please view our expense policy.

*Denotes mandatory field.

1. Details of delayed/cancelled flight/denied boarding

This form will help you to provide all the information we need to process your expense claim quickly.

All details submitted should match the details on the booking.

2. Claimant contact details

Claimant must be either the booker and/or passenger on the booking.

When completing the Claimant First Name and Claimant Last Name field, please ensure that you use the name given when you made the booking. Claimed amount will be split if a single receipt is submitted for multiple passengers.

Note: The email and phone number must match the details held in the booking.

3. Payment details

If you're entitled to reimbursement, we'll contact you to arrange payment.

4. Passengers

If you booked for more than one passenger under the same booking reference, please provide the names of all the passengers (including yourself) you are claiming expenses for. You must have their permission to make a claim and receive any reimbursement on their behalf. Please note, if you make a claim for other passengers, those passengers will not be able to make a separate claim for the same booking.

Please note: Names must match the names recorded on the booking. Please check your booking confirmation or boarding pass to confirm the names.
5. Expenses

In order to claim back expenses, you must attach valid receipts with every claim. Valid and clearly readable receipt(s) will ensure timely processing of submitted claims.

1) Cardholder copies will be accepted as supporting documents for receipts submitted.

2) The amounts you are claiming for should match the amounts on the receipts submitted.

3) Receipt attachments can only be accepted in pdf, html, htm, gif, bmp, png, jpeg and jpg formats, and must be less than 5MB in size.

4) We will not reimburse expenses that are incurred before (pre) or after (post) travel. Examples of these are hotel stays at your final destination, airport parking and transport from destination airport to your hotel.

Please upload a receipt for each expense, even if the same document needs to be added multiple times.

6. Confirmation

Please check the details that you have entered above. The next screen will give you an overview of the information you have entered.

Once you submit this application, you’ll be unable to change any details, and you will not be sent a copy of the information you have provided. If details are incorrect then an automated response will be sent to the email provided, stating that it has not been possible to process your application. You will have to make another application with the correct details. It is not possible to make a claim through the online portal without providing accurate information.

By checking this box you certify that the information provided is accurate and not misleading, and that you have permission to complete this form on behalf of any other passengers listed. You agree that third parties who act for us in relation to the processing of claims may access the information. easyJet's terms and conditions and privacy policy apply.
By checking this box, you acknowledge that submitting this claims form will not refund your unused ticket. If you are entitled to a refund, please visit Manage Bookings.