Heritage Jupiter Luxury Hotel

"Ok, so hotel good points. Lovely helpful staff, excellent location. Breakfast - not great, ok but not great. It has a good selection of cakes but cooked not good, bread usually felt like day before and inedible rock hard rolls. Food area too small. Toaster waste of electricity frankly, gave up after one 5 minute attempt. Room - we had what was called a deluxe quadruple. Room too small really, second double bed was a sofa bed. There were only 3 of us, 4 would have been ridiculous and hard for 4th person to get into bed as it was against the wall. Main bed creaked so was annoying. Also bed side tables need looking at as they are sloping so things fall off. Mini fridge good, air con pretty effective. Shower over bath worked well. Room nice but deluxe seems a stretch. We booked for 3 but I still had to be directed to the breakfast room to get my own third cup and glass. Room servicing was good. Good shutters and curtains so room nice and dark. General - doors need a look at, very hard to close without a loud noise so you can imagine what it was like when someone came in later. Don’t put room key anywhere near phone else it will be erased. So it’s a great location but in my opinion not worth what was being charged or billed as deluxe/luxury."

"Don't live here! The location is good, but everything else substandard. Breakfast was terrible. The bread and the croissant were days old. Put in the sink. No drinking water was included. Considering the price, it's the least you can offer. No lounge. There was no place to sit and hang out. This is a 3-star hotel. The food at the restaurant beneath contempt. Don't come here!"

"Well placed hotel but to get there you have to drag your suitcase quite some way over flagstones. The room although had a lift you still had seven steps to get to your room. Room overstuffed with furniture. No complimentary water and the water in the mini fridge was warm as the fridge was not working. The extractor fan in the bathroom rattled and made a horrendous noise when you put it on ( sounded like an aircraft) very, very loud. The noise from outside from the restaurants was very loud and continued quite late. Lastly they have that two single quilt system for a double bed which in my view does not work well.overall I would say avoid this hotel. RECEPTION STAFF WERE THE ONLY SAVING GRACE, HELPFUL AND VERY PLEASANT."