"Travel from Berlin Airport.
I stayed at the Hotel in June 2025. It is located between Berlin Airport and the City Centre. I used public transport to the hotel -Express bus- X7 (X71) to Rudow, and then the 171 which stops very near to the hotel.
I am a regular user of the Leonardo Brand. However, this time I was unimpressed by this "Boutique" hotel. It is situated on a main road - dual carriage way in both directions. As soon as I arrived- it looked very "Poky". No lobby area, the reception was tiny and doubled to the "Bar" behind it. There was the usual water dispenser with mint leaves and cucumber slices. ( It was not regularly maintained and - warm water only that appeared to have been there all day). No plain water for anyone with a dislike to these additives or allergies, and a few apples in reception- which is the norm with this brand.
I was allocated a room on the second floor at the rear of the building- which I was glad for as it was quieter the road facing rooms. (All the odd numbered rooms are at the front and the even numbered at the rear.
The Room.
The room was adequate for my stay of three nights and sufficient storage. The air con worked well. The shower ( mixer taps over a bath) was ok. The bath itself was exceptionally slippery without a bath mat or any slip resistance.
There was shower gel- and that’s it- no shampoo, no conditioner and no body lotion.
The sink/ vanity area only contained hand wash- again no hand cream etc. There was a hairdryer, tissues.
The bathroom was exceptionally tired and requires a re-fit/furb.
There was a safe free and easy to use. Sufficient wardrobe hanging space. There was a kettle and some sachets of tea and coffee. (No cookies like their other hotels) and a complimentary bottle of still water. The fridge was in working order. I did not book breakfast - so I cannot comment on this.
There are no slippers or bathrobes.
The staff.
I only met the morning receptionist- Ali, he was friendly greeting me when left in the mornings.
The afternoon receptionist- I don't know her name as she was not wearing a name badge. She was very helpful with directions. I called reception and asked for some slippers and a bathrobe. I was told to go down to reception to get them- which I did. Although she could not locate a robe, when I returned the next day after my day out, she had kindly found one and saved it for me at reception. I was also able to purchase a 24hour Berlin travel voucher at reception- which was handy. They were priced at ten euro's the same price as online or at the ticket machines. The ticket is valid for all local trains, buses and trams. You have to have your passport with you- to validate the tickets. Bizzare, I always leave my PPT in the hotel safe. So I had to carry it with me the whole trip to produce if a ticket inspector required to check my tickets.
The area.
There is an Italian restaurant next door to the hotel- ( it looked lovely - I had planned to dine there, but ran out of time.
There is a Netto supermarket right next door to the hotel, a MacDonalds and an Aldi for any essentials.
To get to the city centre- you have a few options. The 171 local bus which takes you to Hermanplatz and then the U8 to Alexanderplatz which is the largest square in Germany. Featuring shops, bar, and restaurant's. It is where the Berlin tower is too. Or, you can take the U7 from Grenz Alle and change at Hermanplatz and then the U8(as above).
I would not stay at this hotel or recommend it. It is barely a 3 star NOT a 4 star - and scraping at that. Very disappointed."
