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Are you concerned about something you've seen or heard? Please let us know.

At easyJet, we are committed to making ethical decisions and always acting in a safe and responsible way. If you have any concerns about anyone working with us, whether an employee or a supplier, please contact us through our Speak Up, Speak Out platform.

Please be aware that customer service concerns cannot be handled via Speak Up, Speak Out. If you’re a customer and would like to speak to our Customer Services team, find out how to contact us here.

Whether you suspect any wrongdoing, or have any concerns that you’d like us to know about, you are able to confidentially file a report with us.

Please see a list of examples of concerns that can be reported via Speak Up, Speak Out: (this is not an exhaustive list)

  • Failure to respect others, such as harassment, bullying or discrimination
  • Misconduct or malpractice
  • Theft/ fraud
  • Conflicts of interest
  • Bribery or corruption
  • Health or safety concerns
  • Security or compliance concerns
  • Illegal or improper activity or practices
  • Environmental risks or damage
  • Criminal offences
  • Violations of international law or regulation
  • Breach of Sanctions
  • Covering up any wrongdoing

To raise a concern by phone, please call

your dedicated number from this list:

To raise a concern on a computer, please visit:

easyjet.ethicspoint.com

To raise a concern on a mobile device, please visit:

easyjet.navexone.eu


We’d like to reassure you that we take all reports seriously and your concerns will be entirely confidential.


We operate a two-stage dialling process:

  • Stage One: Dial the access code for the country you are calling from below.
COUNTRY TELEPHONE NUMBER
Austria 0-800-200-288
Belgium Belgium 0-800-100-10
Croatia Croatia 0800-220-111
Cyprus Cyprus 800-900-10
Egypt Cairo 2510-0200
Outside 02-2510-0200
Cellular 02-2510-0200
France Hotels 1 0-800-99-1011
Hotels 2 0-800-99-1111
Hotels 3 0-800-99-1211
Hotels Paris 0-800-99-0111
Orange - 0-800-99-0011
Telecom Development 0805-701-288
Greece 00-800-1311
Israel Barak 1-80-933-3333
Bezeq 1-80-949-4949
Golden Lines 1-80-922-2222
Italy (includes San Marino, Vatican City) 800-172-444
Latvia 8000-2288
Malta 800-901-10
Netherlands 0800-022-9111
Portugal 800-800-128
Spain 900-99-0011
Sweden 020-799-111
Switzerland 0-800-890011
United Kingdom & Northern Ireland 0-800-89-0011
  • Stage Two: When prompted, please dial easyJet’s personal number 833-627-1021. You will then be transferred to one of our communication specialists to handle your report.

Reverse Charge/Collect Call Number:

For all other countries, you may make a reverse charge call.

This is a two-stage process:

  • Stage One: Contact your country’s local operator.
  • Stage Two: Request a Reverse Charge or Collect Call to the United States to this number: 980-500-7440.

All Reverse Charge or Collect Calls will be accepted by Navex Global using an automated English message.



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