Main menu

Vouchers Terms & Conditions

 

 

If you have requested an easyJet voucher this will be emailed to the easyJet account holder that made the original booking. Please note due to exceptionally high volumes vouchers may take several days to be issued.

 

Flight Vouchers

  • The voucher is valid for 12 months from the date of issue. You do not need to travel before the expiry date, you can book onto any flights that are on sale at the time you redeem your voucher.
  • The voucher can only be used on easyJet.com using the same easyJet account as the original booking. Not available on the mobile app. The voucher code must be entered on the payment page prior to completion of the booking. Only one voucher can be used per booking.
  • If the new booking is greater than the voucher value, the difference must be paid by card. If the new booking is lower than the voucher value, the remaining value is stored and can be used on future bookings within the expiry date.
  • The new booking must be for easyJet flights only (including any seats and bags booked at the same time). The voucher cannot be used where other ancillaries are added such as cars or travel insurance. Vouchers cannot be redeemed via the call centre or at the airport.
  • Some booking types might not be eligible for a voucher and therefore a refund may be issued instead. If you made your booking via a tour operator, travel agent or OTA please contact them directly to get your voucher or refund. We are not responsible for any third party fees.
 

Extras from easyJet

For a limited period easyJet are offering customers 'an extra from easyJet' when they choose to take a flight voucher. 

Customers can choose one of the following extras:

  1. £50 easyJet Holidays voucher
    • £50 off your next booking with easyJet Holidays
    • Redeemable for holidays departing from the UK. £500 minimum spend per booking
    • Valid for bookings made up to 12 months from date of issue, for travel 1st Oct 2020 to 31st Oct 2021

  2. £5 extra flight voucher
    • £5 per passenger per flight (based on your original booking)
    • Redeemable for a future easyJet flight-only booking 
    • Valid for bookings made up to 12 months from date of issue, for travel on any date on sale at the time of booking

  3. £5 Inflight Bistro voucher
    • £5 per passenger per flight (based on your original booking)
    • Redeemable for onboard food & drink from the easyJet Bistro
    • Valid on your chosen flight booked with your easyJet flight voucher

  4. “Hands Free”...for FREE 
    • One free “Hands Free” experience per passenger per flight (based on your original booking)
    • See our dedicated Hands Free page for more details
    • Valid on your chosen flight booked with your easyJet flight voucher
 

General

  • Please note your flight voucher and all “extras from easyJet” will arrive separately, and additional vouchers may arrive at a later date.
  • Vouchers are non-transferable, non-refundable and cannot be exchanged for cash.
  • Vouchers are not combinable and only one voucher can be redeemed per booking. Vouchers cannot be redeemed after the expiry date.
  • If your booking type is not eligible for a voucher and is processed as a refund instead, you will not be eligible for an extra from easyJet.