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Covid-19 and disruption Help Hub

You should have received a notification from us confirming that your flight has been cancelled. If so, you have the following options available to you:


1. Choose a voucher

We realise you may not be ready to decide on your next easyJet trip quite yet. That’s why we’re offering you a flight voucher for the full value of your ticket.

But that’s not all!

We’re giving easyJet travellers the chance to upgrade your future trip with your choice of an “extra from easyJet” – over 300,000 have already been chosen by our customers in May*. To give you time to plan your next trip your voucher and an ‘extra from easyJet’ will be valid for a whole year. This means you can redeem it for travel right through to at least the end of Summer 2021.

After requesting your voucher, you will be able to pick your choice from the list below:

easyJet extra voucher offer
  • £50 towards your holiday with easyJet holidays - Get planning your next dream break (T&Cs apply).
  • £5 easyJet Flight voucher - £5 extra per passenger per flight. So for a family of 4 on a return trip that means an extra £40 to spend on a future flight booked with easyJet.
  • £5 to spend on anything from our delicious inflight food and drink menu - Start your holiday before you’ve landed with delicious food & drink from the easyJet Bistro.
  • Go “Hands Free”...for FREE - Enjoy a premium “Hands Free” airport experience on your next easyJet return flight.
Choose a voucher >

2. Change your flight

Because your flight has been cancelled, you can transfer for free onto any other easyJet flight within Europe up until September 2021**. You won’t be charged a change fee or fare difference. This means that you can transfer onto flights to our most popular destinations during peak periods, free of charge. From Malaga in September to skiing in half-term or German Christmas markets…Change to any flight, any time, for free.

Change your flight >

3. Other options


Start again




*If you booked via a 3rd party your ticket is not eligible for an easyJet extra.

**Excludes flights to/from Israel, Egypt, Jordan, Turkey, Morocco.