Senses Hotel

"We visited this hotel for my wife’s birthday and as well as our honeymoon. The service was amazing , we had a nice surpirse waiting for us in our room and all the staff is amazing. All the way from check in to check out , all the staff we met were so sweet and so hospitable. Special mention to Okan , Metin, Gizen and Kaan. Especially Kaan for helping us out during checkin and the surprise."

"The hotel had nice reviews for the rooms and restaurant on Tripadvisor and the photos were nice so we booked for a week and another 2 days when returning from Fetiye. After payment and just before our flight ! we received info that they would close and we could not return for the last 2 days ( why last minute ?) We arrived and received room 212, next to the elevator and at the front of the hotel, and the busy road ( noise all night long). The balcony was no balcony but 2 chairs and a little table next to our entrance door. We informed the reception that we were not happy and we could change to another room in 2 days ( which room was not possible to say ...why ?) So we stayed, not wanting all the fuss. We had booked half board. The first night we arrived at the restaurant ( no lights, nobody there, no staff, no tables dressed !??) After complaint somebody arrived and diner was served. The meat was not eatable and we returned the main dish This bad food was EVERY DAY and after complaining and wanting our money back they refused just gave us a bottle of wine and some fruit platter. We did go to town and payed taxi ( 10€) and food ( 55€) for the next 4 days. Do not order any fancy cocktail ( on their beverage menu) because they even can not make a mojito ... just order beer or gin tonic . If you want the music down as you are having a drink at the pool area and the speaker is next to your chair it is a no go because the staff member replies : she needs music ?!! The only area in the hotel that is nice and has a nice view is the pool area. The guy who is preparing your chair is nice but the live guard does nothing all day ( just changing the flag from red to yellow red ) and does not understand a word in english and does not have a clue how warm the pool is. The rooms are made up at 5 pm and after complaining a bit earlier. When it rains, water gets in your room at the front door, the fridge did not work ( even after telling) there are no hangers in the bathroom, and the light is very poor. SO end of this report : DO not waste your money on this hotel"

"We really enjoyed our six nights at Senses Hotel. The location is beautiful, away from the hustle and bustle of Bodrum town. Staff were so helpful, warm and welcoming. The pool is a lovely, peaceful setting to cool off and relax - the only downside was the drinks by the pool are quite expensive - a lot more than what you pay for down in the town, we would have bought more drinks by the pool had they been cheaper. But overall, we loved our stay and would recommend it to anyone looking for a peaceful location in Bodrum."