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Covid-19 Travel Hub

Welcome to our COVID-19 Travel Hub.
Here you’ll find everything you need to know
to help you travel
comfortably and confidently
at every stage of your journey with us.

Know before you go

It's time to start getting excited about your trip and make sure you've got everything covered.
So it's important to check the latest local government updates for your destination, see what forms you may need to complete and any testing requirements, along with any other documentation you may need. Also take a look at our safety and wellbeing page, where you’ll also see our mask policy and read FAQs which are full of really useful information to get you ready for travel.

Travel restrictions &
entry requirements

Stay up to date with all the latest local government information updates and requirements for your travel.

View map

Your safety & wellbeing

Your safety and wellbeing remains our highest priority. Learn more about our safety measures, including our policy on masks, to help you plan and get ready for travel.

Learn more

Essential things to remember

COMPLETE ALL NECESSARY FORMS

Make sure you've completed all necessary health declaration and locator forms before you travel. Links to these can be found in our travel map. Don't forget to bring your confirmation/forms with you to the airport.

CHECK TRAVEL RESTRICTIONS & ENTRY REQUIREMENTS

Be aware of any specific travel restrictions and entry requirements to the destination you are flying to, and for any destination you may be returning to.

WEAR & BRING YOUR FACE MASKS

In line with our mask policy, make sure you bring an adequate supply of masks for the entire duration of your journey and those you’re travelling with. Face masks should typically be replaced every four hours, or if they become wet or soiled.

COVID-19 testing services

Get easy access to local COVID-19 testing at special rates by accredited providers, along with information on site testing facilities at certain airports.

Find out more

Important things to know

How do I find out about any updates to local government travel requirements?

You can check local government restrictions for information and updates to make sure you're fully compliant with all their latest requirements.

When do I require a PCR/Antigen/LAMP test prior to travel?

National and regional governments have varying entry requirements in place, which are also subject to change.

What if there are new local government restrictions affecting my travel?

We appreciate the uncertainty this may cause. If you're due to fly with us, we understand that you may need to change your travel plans. If your trip is impacted by a lockdown travel ban or mandatory hotel quarantine this summer, our Protection Promise gives you Travel Restriction Protection.

What are the extra restrictions when travelling to the UK?

For information on where our destinations sit in the UK Government’s traffic light system, including green, amber and red list destinations and for specific restrictions and requirements.

What do I do if I require special assistance?

If you or someone you’re travelling with requires special assistance, please see our special assistance information.

Find out more about safety measures for passengers requiring special assistance.

What documents might I need for my trip, like passports/identification?

You’ll need to have some form of identification on both domestic and international flights.

When can I check in and download my boarding pass?

You can check in between 30 days and 2 hours before your flight departs and download your mobile boarding pass on our app, or print a copy via Manage bookings - it's easier via the app.

What's my cabin bag allowance?

See our cabin bag policy to help check your allowances, and what to do if you want to add extra luggage to your booking.