Covid-19 Travel Hub
Welcome to our COVID-19 Travel Hub.
Here you’ll find everything you need to know to help you travel
comfortably and confidently at every stage of your journey with us.
On your departure day
We're looking forward to welcoming you on board. Keeping our customers and crew safe is
our number one priority.
So here's what you need to do to get ready on the day.
Essential things to remember
DO NOT TRAVEL OR GO TO THE AIRPORT IF YOU HAVE COVID-19 SYMPTOMS
If you or those you’re travelling with have symptoms of Covid-19, you must not travel. Please do not travel to the airport, and follow the guidelines set out by the authorities as to what to do if you feel unwell.
COMPLETE ALL NECESSARY FORMS
Make sure you've completed all necessary health declaration and locator forms before you travel. Links to these can be found in our travel map. Don't forget to bring your confirmation/forms with you to the airport.
CHECK TRAVEL RESTRICTIONS & ENTRY REQUIREMENTS
Be aware of any specific travel restrictions and entry requirements to the destination you are flying to, and for any destination you may be returning to.
WEAR & BRING YOUR FACE MASKS
In line with our mask policy, make sure you bring an adequate supply of masks for the entire duration of your journey and those you’re travelling with. Face masks should typically be replaced every four hours, or if they become wet or soiled.
Arrive at the airport in good time to ensure you can provide all necessary documents and complete all pre-travel checks before departure and regularly check Flight Tracker for any changes to your flight.
FOOD AND DRINK
Check airport websites for food and drink availability ahead of travel. We have a limited Bistro & Boutique service on board available on selected flights, but rest assured we are working hard to bring these back for you very soon.
Important things to know
Yes, it's important that you continue to check government restrictions and updates and comply with all entry requirements for your travel.
Do not travel or go to the airport if you have COVID-19 symptoms.
Many airports are limiting access to travelling customers and anyone providing essential assistance to those customers only.
There may be pre-departure temperature checks at the airport terminal entrance before entering and if you do not pass these, you’ll be unable to travel.
Social distancing rules at the airport may be the same as they are in other public spaces. So please adhere to these. There may also be signage at the airport to assist you.
You'll find restrooms at the airport where you can wash your hands with plenty of soap and water, along with hand sanitiser located around the airport. Soap and water are available on board.
TRAVEL RESTRICTIONS & ENTRY REQUIREMENTS
Stay up to date with all the latest local government information updates and requirements for your travel.