Hard Rock Hotel Malta

"The hotel itself is lovely and the staff make every effort and are welcoming. We arrived having selected half board only to be told the main buffet restaurant was closed because the end of September is the close season. We were invited to use a la carte at Nine Arches where you eat either with your chim on the table or on your knees. Oh and you keep the same knife and fork for multiple courses. It is hardly a restaurant. The buffet opened later in the week and whilst the foo was plentiful it was definitely quantity over quality. The much vaunted breakfast was ordinary to say the least and on three occasions it took me over 15 minutes to get a coffee. Which takes me on to my big bug bear. The staff training in the restaurant is abysmal with the exception of Margaret. The number of etiquette failures were legion but the piece de resistance was in the Al Kasbah restaurant where the first question posed was how are you paying! Then we were asked if we wanted a main course whilst my wife was still eating her starter. The pool is nice but look out for the trip hazards, unconnected pipes sticking We have visited Malta some 25-30 occasions and I can safely say this was the very worst hotel we have stayed in."

"Great location, amazing room . Staff was very helpful and welcoming . Especially at the check in front desk we would like to thank Esther for her help and kindness and her professionalism for guiding us ."

"⭐️⭐️⭐️⭐️⭐️ wowww!!! Incredible Stay at Hard Rock Hotel Malta! We’re still here at Hard Rock Hotel Malta and don’t even check out until tomorrow, but I couldn’t wait until we left to write this review because we’ve honestly had the most amazing stay! From the moment we arrived, everything has been incredible. The hotel is beautiful, the atmosphere is fantastic and the staff have been absolutely wonderful. What made our stay even more special was how much effort they put into making my husband’s birthday so memorable. 🎂 The thoughtful touches and attention we received genuinely meant so much to us and made his birthday feel extra special. Our room is gorgeous spacious, modern, beautifully decorated and so comfortable. Everything has been spotless, and you can really see the attention to detail throughout the hotel. The food has also been absolutely amazing! We’ve enjoyed every meal, and there’s such a fantastic variety and quality. Even the breakfast has been a highlight so much choice, everything fresh and delicious, and the perfect way to start the day. In fact, one of the hardest things has been dragging ourselves out of the hotel😂😂 There’s so much to enjoy, such a great atmosphere and everything you could possibly want is right there. We’ve found ourselves wanting to stay in and enjoy the hotel rather than go out and explore which says a lot! The staff deserve a special mention too. Everyone we’ve come across has been so friendly, welcoming and helpful. Nothing ever feels like too much trouble, and they genuinely make you feel looked after. We still have one more night before we check out tomorrow, and honestly, we really don’t want to leave! 😭❤️ We’ve had such a special time here, especially celebrating my husband’s birthday, and we’re leaving with some wonderful memories. A massive thank you to the whole team at Hard Rock Hotel Malta for making our stay so special. From the beautiful room, amazing food and incredible service to the atmosphere and all the little touches you’ve made this trip one we won’t forget. We absolutely loved our stay and will definitely be back!"