NH Hamburg Altona

"Stayed for a long weekend at the NH Altona hotel. The reception team were pleasant and welcoming. Room was bright and had the amenities you would expect including a safe, fridge and tea/coffee making facilities. The duel shower was very good. I found the buffet breakfast outstanding but the hotel buffet dinner we had one evening was average. Overall I was very happy with the hotel stay. Easy access to buses to Hamburg centre and an S1 station (link to/from the airport). I would happily stay here again."

"Firstly I would like to acknowledge the incredible friendly front desk team that greeted us with a smile and make absolutely all the efforts in order to make us feel welcome . Secondly, I came with my dad, which is a disabled man and the team arranged a well equipped room and all the arrangement that we will be comfortable in our room I have one negative feedback and it is for the breakfast room. At our first breakfast, I saw like most of the NH and option of omelette.. I asked the waiter that worked there, young employee that on his name tag was written training. I asked him to reserve an omelette and after 20 minutes, it seems that he completely forgot about it, and I had to ask him again. He went to the kitchen and I received fried egg 10 minutes later which calling that an omelette is really flattering. I actually share a picture in order to show you how big it was and how soggy it was. He did apologize, but he seems that he did not care to bring me my breakfast after my dad already finished eating Upon departure, the front desk team told us we need to pay additional cost for parking even though we settled all the accounts in advance, and we paid in cash and in full. She gave us a receipt, not for the same amount that we paid.. and told us everything is OK but still upon arrival we gave €730 and upon departure were received less than €700 invoice, I have to say that made me feel a little bit uncomfortable."

"We attended the international convention of Jehovah’s Witnesses. We had the best time in this NH hotel everything was perfectly organized. We just loved it and appreciated every moment of our stay."