NH Berlin Kurfuerstendamm

"Selected for its location, we were able to get around Berlin with ease. Good breakfast, great service upon check in. We received a lovely fruit platter for our anniversary celebration. The positive impressions were, unfortunately tempered by a couple of points. The first and to us most important was the day of departure, where we had gone down for breakfast and placed a Do Not Disturb sign on the door. When returning, our door had been unlocked and left open by the cleaning staff ! Our suitcases were on the bed open for anyone to enter and remove valuables, camera equipment etc was also in the room. This is clearly not acceptable - access to floors is controlled in the lift but stairs are open to anyone. Never seen this in all our travels around the world. Luckily nothing taken. I complained using the hotel app, requested feedback, but nothing so far. Other issues, the phone needed to be disconnected as the message light was constantly flashing despite no messages, reception told us it could not be cleared. The lovely platter that we had received, we informed reception to please remove ( heavy slate with delicate glass) and added a note to that effect for cleaning staff - remained in the room, meaning we needed to find staff and request removal. Ending on a positive note location was quiet (for Berlin) nice room and plenty of restaurants etc close by."

"Close to S bahn, but 2 different building in the hotel, much more convince in the main building. Excellent breakfast "

"The breakfast was very special and truly amazing!"