Green Suites Boutique Hotel

"We had booked a 4 night stay as our city break to Athens. Hotel is accessible from the airport by train and tram taking about an hour in total but super cheap at 9 euros each, yes you can tap on and off with your UK bank card so no need to queue for tickets. Ana Patissia is the hotel stop and it's a 10 minute walk up a high street from there. Staff on reception were very welcoming and explained about the restaurant breakfast, pool timings etc and offered us a complimentary drink at the rooftop pool bar when we were ready. Check in was smooth and we found our room modern, clean, spacious enough with toiletries, slippers, robes and coffee and water, our water was replenished daily and you were asked each morning if you wanted your room cleaned, it was always done to a good standard. Pool bar area is large enough with enough plenty of seating but the pool is small with 6 loungers so yes you do need to book these. However the beach is 30 mins away by tram so no issues. We bought a 5 day travel pass for about 8 euro which gave unlimited use on bus, train and metro. Breakfast is complimentary and really tasty, it's a small self service buffet but has lots of tasty hot and cold options with the staff constantly replenishing, everything was fresh and delicious with lots of greek options. Overall I'd highly rate the hotel for it's super friendly helpful staff, food, facilities and price, it was perfect for us. One other bonus was after check out along with storing our luggage they offer shower facilities so you can freshen up before your return trip."

"Had a really great experience, and a big part of that was Sideres. He was so friendly, pleasant, and knowledgeable, and took the time to explain the menu to us without ever making us feel rushed. He was patient, helpful, and clearly knows his stuff. It’s not often you come across someone who makes such a genuine effort to make sure you have a great experience. Sideres was fantastic and really made our visit special. Highly recommended!"

"1 Star Without exaggeration, this was one of the most disappointing experiences I have ever had at a hotel advertised as a 5-star property. I have stayed in dozens of hotels across Greece and abroad, and I can confidently say that this hotel does not come close to meeting the standards of a genuine five-star establishment. The disappointment started even before my arrival, as I experienced difficulties with the reservation process itself. I arrived shortly after midnight, exhausted from my journey, and asked if there was anything to eat. I was simply told that nothing was available. For a hotel that claims to be 5-star, this is unacceptable. At the very least, a limited late-night menu should be considered standard. Breakfast was perhaps the biggest disappointment. It was poor, lacking both variety and quality. I have honestly had much better breakfasts at simple 3-star hotels, even in Bulgaria. For a hotel of this category, the breakfast was far below expectations. The minibar contained only two small bottles of water and nothing else. I stayed for three nights, and those bottles were never replaced. I often returned late in the evening after long working days and had to go out looking for drinking water. The same happened with the espresso machine. There were only two coffee capsules and a few sugar packets on the first day, and they were never replenished. It is simply unacceptable to pay nearly €450 for a three-night stay and not even be able to enjoy a coffee in your room the following morning. The rooftop restaurant has also noticeably declined. During a previous stay, it offered excellent sushi, which was actually one of the reasons I chose this hotel again. That has now disappeared, and the menu resembles that of a basic beach bar, offering only very simple dishes that do not match the standards of a luxury hotel. The rooftop service was equally disappointing. I ordered a glass of wine while working on my laptop at one of the tables, and it was served in a plastic cup because the pool was open. I fully understand the safety concerns around the pool area, but a true five-star hotel should be able to provide a more elegant solution without compromising the guest experience. As for the pool itself, I found it extremely small and nowhere near what the promotional photos suggest. What disappointed me the most, however, was the overall experience. At no point during my stay did I feel that I was staying in a five-star hotel. The attention to detail, level of service, and overall hospitality simply do not justify either the hotel's rating or its price. I am genuinely disappointed because I had stayed here before, and the experience was significantly better. Unfortunately, the quality has clearly declined. I paid nearly €450 for three nights and, in my opinion, the value provided was nowhere close to what was promised. Personally, I will not be returning, and I cannot recommend this hotel to anyone looking for a genuine five-star experience. I also believe the relevant authorities should periodically reassess whether the services provided still justify the hotel's five-star classification."