B&B Hotel Berlin City-Ost

"The staff were friendly but the Hotel itself is tired looking & depressing, it’s not hospitable . We only had one tiny pillow each , no kettle in our room . When I asked why , they said we booked a standard room , it’s below standard when you can’t have a kettle. One roll of toilet paper, that had to do us for 4 days 🙈. The carpet in the room was so dated & worn , it felt like a hostel ,not a hotel. There were homeless people in the lobby & outside, they didn’t harass us, but I was reluctant to venture out on my own ."

"There are potentially dangerous homeless people outside the hotel. The sink drain cover is missing and the faucet is incredibly stiff which makes it hard to control. The shower doors are also stiff and filthy. I don’t know if this is their fault, but the tv remote battery cover is insanely loose. Room service came to clean even though we told them not to. Overall I wouldn’t recommend."

"It’s very convenient being so close to the underground but that’s about it. The AC doesn’t work so the room gets unbearably hot and having the window open means dealing with the loud street below. We asked for extra pillows but even then they’re very flat and not the most comfortable, bed is comfy though. Rest of the room is fine but no tea and coffee in the room which is a shame. Staff on check-in tried charging us €120 for no reason which we argued against and they suddenly dropped it. Still no explanation as to what that was for."