Zenit Conde de Orgaz

"Rooms extremely noisy. Very small rooms, no space to walk around the bed even. Restaurant has limited choices and limited capacity. Lift was not working so I had to bring bags down three levels in a cramped stairwell"

"The location was great really close to the metro station. One the first night there was loud banging noises and a high pitched squeak until around 5am. I’m not too sure if this was due to the elevator as it was being fixed. The pillows were so uncomfortable and the room was very dusty. Apart from that the room was fine. We was woken up at 9am on a Sunday by the cleaners and told them we didn’t need the room cleaning yet. We got late check out and the cleaners knocked on the door 8 more times. After the 4th time we locked the door and we left at 2:30 as we felt they was rushing us. It could be due to the language barrier but having to say no 8 times is ridiculous. The hotel staff should have communicated that check out wasn’t until 3pm. If you value your sleep I would recommend staying elsewhere."

"Absolutely lovely hotel, we are there right now! Spotlessly clean, no noise whatsoever, I don’t know where some of these reviews are coming from! it is very quiet, breakfast is just lovely, nothing is too much bother at all! The Metro is literally five minutes walk away, reception are very friendly, one thing I would mention is that we had a burger in the restaurant, which was still pink and not very nice! I get the feeling the restaurant is let out to some other people"