INNSiDE by Melia Berlin Mitte

"We stayed three nights at INNSiDE Munich by Meliá. Unfortunately, we encountered poor guest service (there are no bellhops, no express laundry service, the sink was blocked for all three days without a major solution, etc.). The few employees there are very friendly. At the front desk, especially Enrique Cases, who was a great help with the driver who only spoke German. We regret seeing how Meliá, with the self-check-in system, is losing quality and standard. Luis Emilio Orquin - Violeta Allione - Meliá Black members."

"This was our second trip to Berlin this year. We previously stayed at the Melia Berlin, but decided to try the INNSiDE Melia Berlin this time — and we were not disappointed. We arrived early after taking the first flight out of Gatwick and a quick taxi from the airport (for anyone planning ahead, Uber is definitely the more cost‑effective option). As expected, our room wasn’t ready yet, but the team took our cases straight away. First impressions were excellent: the staff are professional, friendly, and create a genuinely welcoming atmosphere from the moment you walk in. We spent most of the day out exploring and returned in the evening for a bite to eat and an early night. The room itself was spacious, with a very comfortable super king bed and individual AC, which we didn’t need to adjust. There was even a yoga mat provided should you feel inclined to practice your downward dog — we gave that a wide steer this time :) The bathroom ran the full length of the bedroom and featured a great shower, hand basin and WC with the usual complimentary shower gels etc. Breakfast was fantastic, with a wide selection and genuinely fresh options. It did get busy at peak times, but there is plenty of seating — from comfy sofas to larger tables for groups wanting to enjoy breakfast together. The choice of fresh juices was excellent, and every milk option you could want was available. Both English and continental breakfast choices were well stocked. As tea drinkers, we were delighted to find Earl Grey and Breakfast tea alongside at least ten other varieties. A lovely touch: one of the Melia team noticed I was looking for a cup and appeared seconds later with a warm teapot. A nice eco‑friendly initiative from Melia is their towel policy — if you let them know you don’t need your towels changed, they’ll leave a credit note in your room which can be exchanged for a complimentary drink at the bar (alcoholic or soft). Final shout‑out to the Melia team: despite being extremely busy due to a nearby conference, not once did they appear unprofessional or flustered. Their calm, friendly manner really sets the tone for the whole hotel. The atmosphere is wonderfully chilled, and the pool table in the reception area is a fun touch — perfect for unwinding before crashing out and doing it all again the next day. Berlin continues to be a wonderful, safe city to explore, and INNSiDE Melia Berlin made our stay even better. We wouldn’t hesitate to return. Next stop: Munich. ."

"The hotel is perfectly located in the center of Berlin with easy access to public transport. There is a u- bahn station next to the hotel and several tram stops only a few minutes walk. The hotel has a very modern and very well designed. Our room was a a reasonable size and very comfortable. The hotel staff were very attentive and friendly. We had a very pleasant stay and would definitely recommend this hotel if you ever visit Berlin."