easyJet Homepage

What is, and how do I, claim for my Madeira and Azores discount?

The Portuguese Government has granted residents of Madeira and the Azores a subsidy for flights flown on one of the following routes (you may recognise the airport codes on your ticket): 

  • Funchal to Lisbon (FNC – LIS)
  • Lisbon to Funchal (LIS – FNC)
  • Ponta Delgada to Lisbon (PDL - LIS)
  • Lisbon to Ponta Delgada (LIS - PDL)

To claim the subsidy you must obtain a confirmation letter from easyJet stating that the flights have been booked and flown. To get your payment confirmation all you need to do is type your booking reference number into the box and you’ll receive an email to the address that made the booking confirming payment, should you be entitled for one.

Get your Payment Confirmation (PDF)

Manage Bookings

Booking Ref.

If you are having problems, or don’t have your booking reference, please use our contact form and complete the contact details section. In the 'Your question' section please state that you wish to obtain a confirmation letter for the purposes of claiming the Madeira subsidy discount and provide the following information:

  • Flight date
  • Flight number
  • Departure airport
  • Arrival airport
  • Número de Identificação Fiscal (NIF) for each passenger entitled to claim the subsidy 

Please allow 28 days to receive your discount letter after we’ve received your request. If there are multiple passengers on one booking please note that one confirmation letter, to cover all passengers, will be sent to the address provided in the booking.

Flight Tracker
Check the status of your flight
Flight number
Manage Bookings
Change your name, flight, seats or add hold luggage online.
Log in