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How can we help?

If you’re looking to make changes to your booking it’s really quick and easy to do online, just click on the manage bookings button. You can also find answers to almost any query by typing in your question below



Change your booking


Add hold luggage, sports equipment, or excess weight
Change flight times or routes
Cancel flights
Change or correct passenger names



Manage Bookings





Chat to us

We’re available 8am – 8pm daily, if we’re busy please refresh your page



Apply for EC261 Compensation

If your flight has been delayed by more than 3 hours on arrival or was cancelled within 14 days of departure you may be eligible to receive compensation

Claiming for expenses incurred

Claim for expenses you have incurred as a result of a cancelled flight, or a flight that was delayed over 3 hours

Refund of a boutique purchase

Submit a claim by completing our boutique inflight refunds form

Queries relating to easyJet Holidays

For queries relating to easyJet Holidays booking, please use our easyJet Holidays contact form




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If you still need to call one of our Customer Service Team will be able to help you

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Write to us


If you’d rather write to us, please use the form below and we'll aim to get back to you within 7 days


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