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Contact and Help

If you’re looking to make changes to your booking it’s really quick and easy to do online, just click on the manage bookings button. You can also find answers to almost any query by typing in your question below


Change your booking

Add hold luggage, sports equipment, or excess weight
Change flight times or routes
Cancel flights
Change or correct passenger names

Disclaimer: Please be aware that changes done via our Customer Service team might incur additional Fees and Charges.

Manage Bookings


Chat to us

We’re available 8am – 8pm daily and you can do everything through chatting with us that you can do if you call us, including taking secure payments. If we’re busy please refresh your page

Write to us

Apply for EC261 Compensation

If your flight has been delayed by more than 3 hours on arrival or was cancelled within 14 days of departure you may be eligible to receive compensation

Claiming for expenses incurred

Claim for expenses you have incurred as a result of a cancelled flight, or a flight that was delayed over 3 hours

Refund of a boutique purchase

Submit a claim by completing our boutique inflight refunds form

Queries relating to easyJet Holidays

For queries relating to easyJet Holidays booking, please use our easyJet Holidays contact form


Call us

If you still need to call one of our Customer Service Team will be able to help you

View local telephone numbers

Flight Tracker
Check the status of your flight
Flight number
Manage Bookings
Change your name, flight, seats or add hold luggage online.
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