You can edit your booking until two hours before your flight is due to depart – even if you’ve checked in. Once you've made your changes just check in again, and remember to reprint your boarding pass(es).

Seats can’t be changed if you’ve already checked in.

To change a passenger name it’s cheaper and easier to do it online. Go to Manage Bookings, find your flights and choose the ‘Change names’ option. After making any changes, remember to check in again, and reprint your boarding pass.

How to change a name:

Don't forget:

• Your first and last names must match the ID you’re using to travel
• We don’t need your middle name
• To make changes using Manage Bookings, you’ll need the email address and password used to make the original booking
• Titles and spelling mistakes are free to edit. You can change up to three letters yourself online. To change more, contact our Customer Service team

See also: Fees and charges

To change a passengers title or correct a spelling mistake go to Manage Bookings, find your flights and choose the ‘Change names’ option. After any changes, remember to check in again, and reprint your boarding pass.

Spelling mistake changes are limited to three characters per name, to change more contact our Customer Service team.

How to correct a spelling mistake:

How to change a passengers title:

Don’t forget:

• Your first and last names must match the ID you’re using to travel
• We don’t need your middle name
• To make changes using Manage Bookings, you’ll need the email address and password used to make the original booking
• Titles and spelling mistakes are free to edit. You can change up to three letters yourself online. To change more, contact our Customer Service team.

To makes changes to your flight it’s cheaper and easier to do it online. Go to Manage Bookings find your flights and choose the ‘Change flight’ option. You can also do this via our mobile App. After any changes, remember to check in again, and reprint your boarding pass.

Don't forget:

• To make changes using Manage Bookings, you’ll need the email address and password used to make the original booking
• We’ll automatically transfer your hold luggage allowance to your new flight
• If you’ve already paid for a seat, we’ll keep you in the same one, or as close as possible
• To change both your outbound and return flights you’ll need to do them separately. First change your outbound flight and then do the same for your return flight.

See also: Fees and charges

You can add new hold luggage or sports equipment, or increase your weight allowance. Just log into Manage Bookings or our mobile App and select the 'Add hold luggage' option. You’ll need the email address and password used to make the original booking.

We’re unable to refund luggage allowance you’ve already bought.

See also: Cabin bag and hold luggage, Sports equipment, Fees and charges

You can add seats at any time up to and during check-in. Just log into Manage Bookings or use our mobile App and select the 'Add seat' option. You’ll need the email address and password used to make the original booking.

We understand that sometimes plans change and you might want to get an earlier flight home. If there’s room you can transfer onto an earlier flight leaving on the same day for a small change fee. This can be done on our mobile App or at our airport Customer Service desks only. You can start checking availability on the app at any time on the day of your return flight. Or, if you arrive at the airport early, you’ll be able to check at our Customer Service desk from 3 hours to 60 minutes (90 minutes at Airports in Egypt and Morocco) before the flight you want to transfer to.

You can also transfer onto an earlier flight departing or arriving at a different airport, as long as it’s within the same city, location or region as your original booking. Example airports within the same city or region:

• London (Gatwick, Luton, Southend or Stansted)
• Paris (Paris Charles de Gaulle, Paris Orly)
• Milan (Milan Linate, Milan Malpensa)
• Central Scotland (Edinburgh, Glasgow)
• North West England (Liverpool, Manchester)

If you’re an easyJet Plus cardholder or have booked a FLEXI fare you can change to an earlier flight for free at the Customer Service desk.  easyJet Plus customers must show a valid easyJet Plus card.

See also: Fees and charges

If you miss your flight but get to the airport within two hours of its scheduled departure, you can transfer to the next available flight for a fee.

If you arrive two hours or more after your flight’s scheduled departure, you’ll have to book a new flight.

See also: Fees and charges

If you cancel within 24 hours of making a booking you get a full refund, minus a cancellation fee. This can be done online via Manage Bookings.

If you do not fly you are entitled to a refund of some Government taxes and our Customer Service team will be happy to process the refund for you.

Please note that bookings for car rental, hotels and insurance, are generally subject to different cancellation policies and need to be cancelled directly with the provider, unless they were booked at the same time as your flight and appear on your booking confirmation.

We strongly recommend that you take out travel insurance as this may cover the cost of your flights in certain circumstances when you are unable to travel, such as for medical reasons.

Although we are unable to offer a refund if you are no longer able to fly, you can change your flight to a future date and destination - please see changing your flight date, route or time above.

See also: Fees and charges

In the unfortunate event that you are cancelling because of serious illness or family bereavement, please contact our Customer Service team as soon as you can.

If you’re cancelling because of a family bereavement you can only claim for an immediate family member, for example a spouse, child, parent, grandparent or sibling. If the date of travel has now passed and your flights were not used, we’d also ask that you send us a scanned copy of the death certificate.

The decision to offer a flight voucher or refund is made at the discretion of our Customer Service team.

If your flight has been delayed or cancelled please see our delays and cancellations page. If you’d like to change your booking you can do this online via Manage Bookings.  You’ll need the email and password used to make the original booking.

To receive a Payment Confirmation simply use the "Email me my full payment confirmation (PDF)" link on the right hand side of your booking confirmation email. The Payment Confirmation contains a breakdown of your booking including any extras you’ve bought.

If you have your booking reference number you can use the link below and we will resend your booking confirmation to the email address you gave us.

To change the name or address on the Payment Confirmation, first update your account details using Manage Bookings then find you booking and use the "Email me these details" link to resend your booking confirmation.

Travel agency bookings: If you made your booking via easyJet Holidays, a travel agent or another third party, please contact them directly for a copy of your payment confirmation as our Customer Service team will be unable to do that for you.

Customer Service bookings: If you made your booking via our Customer Service team, please contact them and they will arrange for your payment Confirmation to be sent to you.

If you have booked directly with us on easyjet.com or our mobile app you can request a VAT receipt by using Manage Bookings or clicking on the link in your confirmation email. 

If you have booked via a Travel Agent or other 3^rd party you will have to request the VAT invoice from them. 

If you have booked at the airport or through our contact centre please contact our Customer Services team who will be able to help. 

VAT invoices can take between 7 and 21 days to generate and send.