If you’re flying with an infant under two years of age on your lap they don’t need a separate boarding pass.

If you’re flying with an infant under two years of age and they have their own seat then they will need to have their own boarding pass. You may not be able to check in online so if you have any difficulty please check in at the airport at least two hours before your flight.

See also: Flying with children

If you don’t have a booking reference number, please contact the booker or travel agent and ask them for it so that you can check in online otherwise it may delay you at the airport.

On some of our routes all airlines have to provide details to the local authorities about their passengers before they travel. This is a mandatory requirement and is known as Advance Passenger Information (API). If we need your API we’ll ask you for the information before you can check in.

The following information must be provided for all bookings where Advance Passenger Information is required:

• Gender (where required)
• Nationality
• Passport/ID card expiry date
• Country where the passport/ID card was issued
• Passport number/ID card
• Date of birth
• Full name (as it appears on the passport/ID card)

On routes where API is compulsory, failure to supply this information will mean you will be unable to travel and if you fail to supply it you will be unable to travel.

See also: Travel documents

Simply go to ‘Check-in’ at easyJet.com to enter you details.

API can be added up to 2 hours before the scheduled departure time of your flight but it’s better to do it as soon as you can. If you’re unable to enter your details online please contact our Customer Service team or visit our Customer Service desk at the airport.

If your API or contact details change you must update them on your booking so that they match the document you will be travelling with. If your API information and your documents do not match you may not be able to travel.

If you booked directly on easyJet.com you can change API or contact details before you’ve checked in by going to Manage Bookings, and click on ‘Edit’ next to the passenger name you want to update. When accessing Manage Bookings you’ll need the email address and password used to make the original booking – you will not be able to edit your API details if you access your booking using only your booking reference and surname.

Our Customer service team is available to help you correct any erroneous API or contact details entered after checking-in online. This only applies to minor changes and you might be advised to check-in at the airport, in case of API issues.