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Special assistance contact details




The service numbers below are only for customers who require assistance through the airport and have requirements while on the plane. If you are calling regarding any other query, please see our general enquiries helplines.


Country Telephone
United Kingdom Call: 0800 998 1130
Opening Hours: Daily 0800 - 2000 UK time
France Call: 0805 080 394
Opening Hours: Daily 0900 - 1730 Local Time
Germany Call: 0800 723 7965
Opening Hours: Daily 0900 - 1730 Local Time
Italy Call: +33 017 654 5124
Opening Hours: Daily 0900 - 1730 Local Time
Netherlands Call: 0800 0202 754
Opening Hours: Daily 0900 - 1730 Local Time
Spain Call: 900 809 746
Opening Hours: Daily 0900 - 1730 Local Time
Switzerland Call: 0800 00 66 77
Opening Hours: Daily 0900 - 1730 Local Time
Rest of World Call: +44 158 227 7147
Opening Hours: Daily 0800 - 2000 UK Time

Calls to the numbers shown above are free of charge from landlines.
Some mobile operators may charge.


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