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Delays and cancellations


We realise that flight delays and cancellations are incredibly frustrating so when this happens, we will do our best to get you to your destination and help you to make the right choices to get you where you need to go.


Before you get to the airport, or even at the airport the best place to keep up to date on the status of your flight with real time information is via our Flight Tracker.


The easiest way to get to Flight Tracker is through our mobile app. If you haven’t got the mobile app simply type www.easyjet.com/(insert your flight number) into your internet browser to go directly to your flight status.

Below is all the important information you need if your flight is delayed or cancelled:

Delayed flights

Diverted flights

Cancelled flights

Claiming back expenses

Who is entitled to compensation

Overbooking and denied boarding

Disruption and delays
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Watch this short video with information about what to do if your flight is delayed or cancelled.  Get up to date flight information via our Flight Tracker or mobile app.

How to get a ticket refund on easyJet's self-serve disruption tool
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Watch this short video with step-by-step guide on how to get a refund.

How to transfer your flight on easyJet's self-serve disruption tool
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Watch this short video with step-by-step guide on how to transfer your flight.

How to book an hotel room on easyJet's self-serve disruption tool
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Watch this short video with step-by-step guide on how to book a hotel room.




Chat to us

We’re available 8am – 8pm daily and you can do everything through chatting with us that you can do if you call us, including taking secure payments. If we’re busy please refresh your page



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