check in on time
Check-in closes promptly 30 minutes before the scheduled time of departure,
we strongly recommend arriving at the desk at least an hour before... 
photo ID
UK domestic flights, passengers (over the age of 11) must present
photo identification...
Getting in touch
There are loads of reasons you might want to get in touch with us. Many of them are questions we get all the time, so we have prepared some answers for you. To make it easier to find the answer to your question, we've included a search facility - simply type your key words into the box below for a list of relevant questions and answers.
Support for B2B site
For questions relating specifically to easyJet.com B2B, please call our B2B support number during office hours on 01582 525169 or email b2b@easyJet.com. We will endeavour to answer email questions within 3 working days.
Changing bookings
To make changes to bookings made on easyJet.com B2B, please visit My easyJet.com. Alternatively, please call our sales centre on one of the following numbers (between 08.00 and 20.00):
In the UK:
- Web Support: 0905 560 7777 (calls cost £1 per minute; calls from mobiles and other networks may cost more)(Saturday and Sunday 09:00 to 17:00hrs)
- Customer services: 0871 244 2366 (calls cost 10p per minute; calls from mobiles and other networks may cost more)
- Sales and changes to existing bookings: 0905 821 0905 (calls cost 65p per minute; calls from mobiles and other networks may cost more)
In Spain: 90 229 9992
In Switzerland: 0848 888 222
In Greece: 210 353 0300
In Italy: 848 887766
In Denmark: 7012 4321
In Portugal: 808 204 204
In Republic of Ireland: 1890 923 922
Calls should be charged by your local telephone operator at the prevailing rate for national calls.
In France: Please note that the three telephone numbers below can only be dialled from France.
- Web Support: 0899 70 10 17 (Saturday and Sunday 10:00 to 18:00hrs) (calls cost 1.349 € per call and 0.337 eur per minute; calls from mobiles and other networks may cost more)
- Customer services: 0826 10 26 11 (calls cost 0.15 € per minute; calls from mobiles and other networks may cost more)
- Sales and changes to existing bookings: 0899 70 00 41 (calls cost 1.349 € per call and 0.337 € per minute; calls from mobiles and other networks may cost more)
In Germany:
- Web Support: 0900 11 00 159 (Saturday and Sunday 9:00 to 17:00hrs) (calls cost 1.50€ per minute; calls from mobiles and other networks may cost more).
- Customer services: 01805 029 292 (calls cost 0.12 € per minute; calls from mobiles and other networks may cost more).
- Sales and changes to existing bookings: 0900 11 00 161 (calls cost 1.00 € per minute; calls from mobiles and other networks may cost more).
In Holland:
- Web Support: 0900 265 8021 (Saturday and Sunday 9:00 to 17:00hrs) (calls cost 0.80€ per minute; calls from mobiles and other networks may cost more).
- Customer services: 0900 265 8020 (calls cost 0.15 € per minute; calls from mobiles and other networks may cost more).
- Sales and changes to existing bookings: 0900 265 8022 (calls cost 0.80 € per minute; calls from mobiles and other networks may cost more).
Callers should check with the bill payer before phoning. Calls may be recorded or monitored for quality
company name and address
easyJet Airline Company Limited
easyLand
London Luton Airport
Bedfordshire LU2 9LS
UK
VAT no. 745 360 825 (Please note this is not a telephone number!)